Scotty's Automotive Inc — Local services in Town of Manlius

Worst shop around. Very unprofessional. My friend who is a female and does not know anything about cars brought her first Jeep that broke down here and they told her it needed thousands of dollars in repairs to run again. She then sold this Jeep very cheap because she didn't have money to fix it, and it was fixed by the buyer and running perfectly after a 100 dollar repair.. She then brought her second Jeep there after it was showing some lights on the dashboard, again they told her she needed a new alternator among other things. I know enough that her alternator is fine so I brought it to get checked at Auto Zone and it is in tip top condition. They were very rude on the phone when I told them politely I was going to have it checked out some place else. Then in person when getting the keys inside of the office the woman behind the desk was extremely rude rotten and mean. She clearly knew she wasn't going to be able to cheat my friend out of her hard earned money and threw a fit. She even had the nerve to yell at me when I walked out after telling her to have a great day that it will be my fault when he car breaks down on the side...

These owners and employees are all very professional, caring and kind. Brought my car in for new tires and a noise which I was told was coming from my front brakes. When I came back in to pick up my car the gentleman had my old brakes on the counter and took the time to show me the rust and the area that was rubbing which was causing the noise. I was very impressed that he had taken the extra time to show me what had caused my problems. This small gesture made me feel confident that my repairs were needed and what they did was safe and done right. But most of all is that they took the time to CARE!...

I haven't had an issue with this place at all. Be sure to call ahead. I feel like I can trust them and every cost had been completely reasonable so far. Edit: They have a new digital program that emails or texts you a detailed inspection report with pictures of the parts of your car inspected if there's a problems or part that should be replaced soon. It was really useful to see and understand why I should think about fixing or replacing parts that were showing...