Naples Apothecary Inc — Local services in Town of Naples

I'm absolutely befuddled as to how this place has earned a 5 star reputation. Other than one other person in the back, I believe her name is Afton. Every one else I've encountered is absolutely dreadful. Similar to a teacher that's been in the classroom to long, old, tired, and miserable. Just retire already. The lack of professionalism from the pharmacy staff is unacceptable. That's an occupation that requires a bit more compassion. I've found none here. There was also an occasion upon receiving a medication, there was another patient's address and private information attached to the prescription. (Hipaa?) They have lost my business altogether. I more often times than not prefer to keep business local, however its back to big chain...

Safe for trans people. Received a comment once about using a preferred name (that was on my profile) and how it was more convenient for them to have the legal name (which is understandable, but also uncomfortable for me to do) but I have never had an issue with receiving my prescribed medication, which is rarer for trans people than one might think.

I need to ask if they have a notification system sometime for if a refill doesn't go through - I've had times where it hasn't, and I've just believed that the med hasn't come in, only to discover days later that there was an issue that I needed to resolve.

Otherwise, very positive experience with them - the apothecary is...

Decent inventory for the size of the store and inexpensive (50% off) greeting cards. Would have rated higher except that the UPS drop-off is not full service. They could not help with my amazon QR return code. I'm not as upset about the limited service as I am that their website never mentioned it. When I complained, I was told it was posted outside the store. By then, I've already...