Emily is AMAZING! She is the only stylist I trust with my hair. She cuts my bangs exactly how I want them everytime! If I go in for a trim she isn't like other people that cut off 1-3", she actually listens to me and respects my wishes and cuts off only what is needed for a trim. I have come in to her for some interesting hair cuts, just show her what I want and she knocks it out of the park every. Single. Time. I showed her a quick little snippet of a character whose hair I wanted, and she gave me the exact hair cut I wanted! I used to have panic attacks every time I'd go to get my hair cut (becuase of previous hair stylists messing up so much) but now when I go to Emily I'm calm as can be! So happy...
Read moreI made my son a hair appointment here. Though his hair cut was perfect, when it came time to pay I pulled out my debit card and the woman gave me attitude claiming she preferred cash. This was not mentioned when I made the appointment so I only had my card. When her card reader didn't work, she then started to give me more attitude about how she preferred cash. Had this been told when I made my appointment I would have brought her cash. With all things covid I've gotten used to using venmo / my debit card / touch less payments. When she finally got it to work she charged me $2 more than originally stated AND wanted a tip. The customer service was was poor and I won't...
Read moreRead more**Edit 2023: Rachelle sold the business in 2023, lots of changes to the place, but Jill is still there and she is just as awesome! 10/10 recommmend. Original review I've been going to Divine Designs for 20 years. And I don't even live in Naples anymore! I drive 55 minutes from Rochester, have lunch and make a day of it. Rachelle Cromwell is just so intuitive in terms of what fits my lifestyle. Went for a big ol' blondie highlight and have gotten so many compliments. I just...