Society of St. Vincent de Paul — Local services in Town of North Hempstead

The rate this thrift store 1 star because I had a bad customer experience! I come this this store every week and I decided to give a bad rating because of the bad experience I keep getting every time I go there. Here are the following reasons. :( 1)I personally think that it's very stupid that we as customers are not able to look through the bags ourselves when the cashier is present! It is beyond annoying to keep asking the cashier which bags we want to see that are on display behind the register. 2)A female with glasses that works at the cashier is rude and uncooperative. She looks unhappy to assist because she ringing up people and have people around her-waiting for her to assist the customers. Which I understand because the rule for this store is so stupid. ! ! ! ! ! If you guys are worry about theft, ask for our belongings and keep them while we look at items in the store like the NYC thrift stores ! ! ! ! ! 3) I came into the store and the cashier was ringing up a customer and had no other customers at the register. I came to the register and !!!!I am the 2nd customer to assist!!!! I waited patiently while she run up the customer. When she was done, she saw that I was waiting at the register. She is suppose to assist me next since I'm the next customer waiting at the register. What she does, she decided to help a gentleman that was looking at furniture that was not even at the register. That was rude and unprofessional. She not considerate of my time and patience at all. If a customer is ready to pay AT THE REGISTER and then assist them immediately. Otherwise don't have me...

My husband had a huge amount of quality items to donate after a death in the family. Given that St. Vincent seemed to be the only donation site that would accept furniture day-of along with all our boxes of clothes and shoes, we went with that as the one option we had. Upon arriving from Queens, several pieces of furniture were turned down by the manager for small flaws. I can't imagine that a customer who's not got much money to work with would say "no" to an inexpensive end table just because of a small paint bubble on the top (and whatever profit came from it would be doing good for the greater outreach purposes of St. Vincent). But the manager turned items down for such small flaws.

The manager also-- after my husband had made the long drive from Queens-- denied him entry to go to the bathroom! My husband had just made a huge donation of really worthwhile clothes and shoes along with a whole household of other useful items, and the manager couldn't do him the courtesy of using their bathroom?

All of this struck me as a terribly rude, thankless experience that left us feeling that we should have donated anywhere else but there. It also felt as though there was a racial component to the whole exchange between a Black donor and a white manager.

I know St. Vincent de Paul is a charity that does worthwhile things, but this donation site does not seem to strive to do good based the experience had with the the manager today. It's sad to say. Hopefully anyone reading this will find a more worthy site than this to donate items to in order to help...

As a dedicated Roman Catholic, I am so disappointed with the society of St. Vincent de Paul. First, they promised to provide burial assistance for my mother because we are low income, family, and have an outstanding balance for the burial. My mother‘s last wishes was to be buried with her husband, who happens to be buried in New York. The chapter in Florida denied the assistance because she was buried with her husband in New York rather than in the state of Florida. She has been a resident of Florida the majority of her life. If there was a word for this type of discrimination, I would expand on the fact , that it does not matter where you are laid to rest, but what matters is that she was part of the Roman Catholic society in Broward County Florida for decades. She should not be punished, and neither should her family be punished by taking back money that was Originally offered a month Contributing to the remaining balance of the burial. Restrictions for the dead and their families should not exist who seen a Roman Cosic organization. It’s shameful. It’s disrespectful. I would never recommend this charity for anyone who is seeking financial assistance because there’s always a catch when it comes to money even with the...