Walgreens Pharmacy — Local services in Town of North Hempstead

Recently switched from CVS to Walgreens because I moved, but it may be worth the extra 3 miles to go back to my old CVS. I used Walgreens decades ago when I lived in Florida and really liked them. Here in Long Island I’ve always used CVS but was initially happy to switch. I’ve been disappointed ever since. Unlike CVS, when I call The pharmacist, Walgreens is difficult to get to, they are rushed and don’t really want to answer my questions, and didn’t give advice that made sense to me. For example, I was scheduling a vaccine and they told me the appointments were weeks out but I could walk in the next day but I would be prepared to wait at least an hour in the store and I couldn’t leave even if I feared exposure to other people; I couldn’t even wait in my car. They said anybody who has an appointment wouldn’t wait. She said if I want to get the vaccine quickly I should come in tomorrow as a walk-in, if I wanted to wait a few weeks I should schedule it so I don’t wait while I’m there. So I went online to schedule it, and they were appointments the exact same day, with lots of availability. What was she talking about??. then I had a question about a different vaccine, and I tried using the Covid helpline, which is one of those lines which makes you choose too many options, and never actually allows you to get to a person, and none of the options actually answered my question. Quite typical of a poor customer service oriented organization more focused on cutting costs than delivering good service. Hugely disappointed in what Walgreens has become, both at the local level as well as at the one 800 number, and I fear going there for the vaccine I scheduled now — hope they give me the right one . They do not feel professional more confident, and certainly not...

Walgreen’s clerk endangers customer relations to save Walgreens a nickel. I watched the clerk sell a very easygoing young man a bag for his purchases. Walgreens charges 5 cents for a bag.

The man says the bag may not hold the heavy items and requests a second bag. The clerk says that will cost another 5 cents. And that’s not all! For the second bag and the nickel for Walgreens, the clerk needs to reprocess all the items.

People delayed in line, people watching this crazy scene. Me, not returning...

I experienced the worst service ever from this pharmacy this morning. There was no line and I was the first one there with four people working behind the counter. Not only did they want to help me at the opening 10:00 am, they were very rude and completely unprofessional. Pharmacist called my doctor in front of me and was VERY unprofessional to her as well. Completely rude completely disgusting and I will never fill a prescription there again!!!! 35 minutes later I got my eye drops again...