Pros: I liked the Spa Tub with Jets, it had mirrors on all sides which was nice as well considering it was Valentine’s Day and I was here with my partner. The Location was just right, and the Price ($120.00 total with taxes and fees, we booked over a month in advance) was great. The Size of the Suite “room” (it was a bedroom, large tub area with mirrors, living room, bathroom, and hallway) was good size. I did not see any bugs or bed bugs.
Disliked: The smell. The minute I walked into the room I could tell how stuffy it was. I instantly was sneezing and my eyes were running. I am extremely allergic to mold and this room was covered in mold - I could physically see the mold and smell it. It was unbearable to the point where when we finally left the room and went outside I got a fresh breathe of air and felt like I was alive again. Not to mention the loudness of the other guests staying here. Their were people blasting music and making loud noises up until at least 2 AM, it was nearly in possible to fall asleep. Nobody told them to be quiet and I wasn’t going to tell the front desk staff because 1. I doubt they would care and 2. God forbid the people in that room be crazy and try to harm us or be spiteful and be even more loud
Overall; if it was not for the tremendous amount of mold and smell of mold then I would come back. But the mold was too bad to the point where I could barely breathe, so no I do not recommend this location as a place to stay and I would not come back here.
If you happen to make it breathable and clean and disinfect your rooms of all the mold then I would come back. But as of...
Read moreThe employee who checked me in was very nice, at check-out the other employee who was there at the time was also very correct. The reception needs a renovation, it gives a bad impression, but then I was very satisfied with the stay. The room was clean, the quality of the equipment was not the best, but everything was there as promised and according to the price relative to other hotels in the area I would say that the value for money is good. The area is very good, the LIRR station is only 0.5 miles apart and in 29 minutes you can reach the center of Manhattan. Complimentary coffee at reception failed, I only saw it available on the last day, no problem for me anyway because the room had a small coffee maker which worked great. It was hard to find a parking place, because I thought that the parking space was only what is in front of the hotel, but then I saw that there is much more space in the back (it would be good if they put some sign, or if they mention it to the guest when making check-in). As the hotel has more of a motel-type architecture and the room that I had was facing the street, it would have been good if it had a translucent curtain in addition to the black-out, so that the entire interior of the room is not visible from the street to the open to let in a little light. In short, with its ups and downs, I was very satisfied with my stay (it is worth clarifying that my expectations were not very high due to the comments I read before, but after my own experience I believe that the criticisms are exaggerated and in some cases...
Read moreMy husband and I provided the young lady at the front desk a list of issues with our room and askwd for a small, partial refund of points. She told me the only way we could do that is to contact Wyndham directly. Today was my fourth contact with Wyndham. All Wyndham associates at customer service say that they are supervisors. Today's "supervisor" told me that since each hotel is privately owned, the proper protocol was for the hotel personnel to handle this instead of referring me to Wyndham corporation. Being a Wyndham Platinum Member is meaningless. Room had no towel racks. Freezer was full of frost (needed defrosting) so our leftovers got frozen in the fridge. We were there on both weekends mornings and there was only complimentary coffee (no snacks). The sheet on the mattress was not a fitted sheet, so it came loose which is a potential for the mattress to get dirty. All furniture was intact. Back side of the hotel had two people smoking pot outside each of their rooms. I felt safe in room at front of hotel. In order to not hear the cars on Northern Blvd, you will need to run the fan. I was told that there are no units at the front of hotel that have two beds. Bed did not have a comforter, just a flat, thin blanket between two sheets. Had to ask for more pillows; there were only two and they were rather flat. Towels lacked absorbency. We were not provided a wifi password, so I am not sure if that is available. I liked the town; Gino's...
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