Westlake Ace Hardware — Local services in Town of Otsego

Always treated awesome here, the staff deserve a far more generous check than I'm sure they're getting, but ever since West Lake took over the selection has been reduced and the prices increased, both substantially. It has always been a bit pricey but now it's borderline price gouging on many of the items. And don't try crying "inflation" because the economy was in fine shape when Westlake took over. The prices changed with the name,...

Want to give a huge shoutout! I work for Great Lakes Ace Hardware (support center, Farmington Hills, MI) and also do accounts payable for some Westlake stores. We are here for our son’s baseball, rented an air bnb. 1st day here the kids put a ball through a window. Found the Cooperstown Westlake Ace and was not disappointed. The staff were very helpful, and cut out glass to the...

Fast, friendly service. Extremely helpful! The store is always clean, well maintained and brightly lit when you walk in. Items are easy to find. If you can't find something, there is always an employee close by to show you where to find it. Fast repair service on my lawn mower and screen. When they repaired my riding lawn mower they provided pick up and...