Tractor Supply Co. — Local services in Town of Plattsburgh

I went at 5:15 Wednesday evening on May 1st. I viewed the outside plants before I entered and they were all in need of water. Some were half dead. I went inside to purchase a 40lb bad of bird seed. I had a cart with me but realized I was unable to lift the bag of seed, probably because Iam 69 yrs old, and there was no one to help me. I dragged the bag down the isle to the register. I asked the rude girl at the register if she was the only one working there. Which she replied "no" She saw me drag the bag, I then asked her which register to go to and she replied "this one over here" then I proceeded to drag it where she told me to go, as she watched, not offering to help. I told her I needed someone to take the bag to my car. She called someone and a young man assisted me. I thanked him and informed him that their plants were very dry and in need of water and that some were even half dead. He replied, we water them every morning and night. It was obvious that was not the truth. Never again. I'll cut my TS card in half and...

After having customer service issues at the tractor supply literally 10 minutes from my house, over an issue that was THEIR fault. I reserved my item at the Plattsburgh store (approx 45min from my house). Went to pick up my item, had issues with my TSC credit card, and instead of treating me like i was an inconvenience like my local tractor supply did, they went above and beyond to help me remedy the situation and purchase my item, which was actually a new lawn tractor. Lisa, the store manager was AWESOME and very helpful and actually stayed late to make this happen. Any and all of my bigger purchases from TSC will be done through the Plattsburgh store because of their level of customer service. I don’t do reviews often, but when i do, it’s because i feel these places and staff members need to be recognized for their efforts! So Lisa and Ari, thank you for your help, it was very much...

I needed 50/50 premixed antifreeze for a diesel truck and asked one of the tractor supply company employees if they had antifreeze for diesel engines. He stated that they didn't stock any antifreeze at all. A quick check of their website showed that they had antifreeze including the premix for diesels. We eventually found it but needed more than the three gallons that we found on the shelf. We tracked down the uniformed clerk and inquired if they had more. He checked inventory and the computer inventory was incorrect and they didn't have any more than what we found.

So in summary: They had what we needed just not enough and we had to find it ourselves because the TSC employee wasn't aware that they stocked...