Subway — Restaurant in Town of Plattsburgh

Worst subway experience EVER! I ordered over the app. I ordered 2 meals 1 meatballs sub and 1 buffalo chicken sub. When I got to the store for curbside pick up I called as it said to on the app. I called 3 times in fact with no answer. They weren't that busy so there was no reason they couldn't answer and there were multiple people working. It was a VERY simple order. I mean come on meatball and buffalo chicken. When I got it home they put meatballs and buffalo chicken sub and I found no signs of cheese at all and my meatball sub all the cheese was on one side of the sub. So since yesterday I have called them 10 times to speak to them and even wrote customer service. Customer service gave me a reply thanking me for...

Went to subway around 9 PM tonight ( wednesday) with my sister and ordered a footlong italian herb and cheese. Buffalo chicken, extra swiss lettuce, tomatoes, pickles and banana peppers. When I got dropped off at home I found I had a footlong italian sub. Took me 4 tries before someone answered and I was told there was nothing they could do tonight but give my name to manager in the morning. Full sub going into garbage. Not a happy customer. I have no...

Really nice leaders here. I just ordered 2 subs and a new employee was making them, it wasn't very busy but the kid was struggling and his trainer didn't get mad or upset. Adrien was reasurring, informative and helpful to the new kid. I've seen some really bad fast food manager get overwhelmed with training new people to the speed on this industry but Adrien did a really good job. I hope I'm getting his name right it...