AWESOME. That's the best way to describe this place. Mrs. & Mr. McCabe are a dying breed of shop owners. They provide old fashioned customer service by treating the you like they are the only person in the store. Sometimes you have to wait to be helped, don't fret, you'll get the same attention as the person before you. Plus, they have their two dogs (Sid the chocolate lab and Cici the golden retriever puppy) to keep you company while you wait. Skate sharpening is only $5 many times this can be done...
Ā Ā Ā Read moreIāve had decent skate sharpenings here in the past, but the owners tend to be rude and condescending. When I asked for a sharpening, I was told it would take over an hour because there was no ice in Potsdam. I had known this, I was planning on going to a place where I knew there was some. I was treated as if I was naive. The only thing keeping me coming here is the fact that itās one of few skate sharpening businesses around. Hereās a word of advice: If you want more business, kindness...
Ā Ā Ā Read moreBefore I got a sparkX this is where Iād sharpen my skates and is still my go to for hockey gear I earlier this year bought roller blades and got an amazing deal they have dogs and amazing customer service and whoever is complaining about a skate sharpens time what do you expect as they probably had to unpack the machine just for you and the management is some of the best Iāve ever seen so that person must think the world revolves around them but for me...
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