Cactus Grill & Cantina — Restaurant in Town of Potsdam

i wanna preface this by saying the server and manager who helped us was great. real friendly people, and they understood and helped us out. but please, for the love of god, do NOT come here because the prices are OUTRAGEOUS for the food they give us.

there’s about four of us, and we get to our table after ten minutes of waiting and order our drinks and food. the soft drinks were fine but the margaritas were around 8-9 bucks a piece and both tasted like watered down liquor and were VERY small for the price. it was quite a bit of a wait (they didn’t tell us this beforehand, only after we had gotten our food, but there was a party of 40 so of course this backed up the kitchen) but eventually we got our food and we were all very disappointed.

we had gotten two baja salads, one with shrimp and one with chicken, one steak burrito bowl, and one steak quesadilla. the shrimp in the salad was ICE COLD (to the touch) as if it was precooked and then dumped onto the salad, which seemed to be like store bought salad mix. the chicken in the other salad wasn’t as cold but it wasn’t hot and fresh either, and was VERY over-seasoned. the steak in both the quesadilla and the burrito bowl were very stiff and tasted funky, and also was pretty cold. both the burrito bowl and quesadilla came with HUUUUGE scoops of sour cream on the side (it looked like ice cream scoops 😭) and the guacamole they charged me extra for (NEARLY $5 EXTRA) in the burrito bowl was decent in flavor but was a VERY small amount. it felt like i was paying for the bowl instead of the actual guacamole

we told the server who brought the manager, and he was happy to take off both salads and the burrito bowl (we paid for the quesadilla seeing as that one was the most edible and we can doctor that up at home) but the final check, after paying for two margaritas, three soft drinks, and one meal, WAS $52.39 DOLLARS. our whole party left with empty stomachs and we paid half a hundred bucks just for essentially one drink per person and a sorry quesadilla. if we hadn’t asked for them to take off the salads and the burrito bowl, the total would have been around $94, which is BAFFLING. i know that potsdam options are limited but please, go somewhere else and spend your hard earned money on food that’s...

Most disappointing service I've had here, and that's sad considering I don't think I've ever had a pleasant service here. Haven't been in a couple years so decided to give it another try. I got a draft bud light it was cold and fresh tasting, fiance ordered mixed berry and watermelon drink and asked the waitress if it contained tequila she assured her it didn't. (It did, so that was a 7 dollar waste)Ordered cheese and garlic quesadilla and chille con queso as appetizer, best part of the whole experience. My fiance ordered ground beef enchiladas and got pulled beef, when asked to change it they said they do not offer ground beef in enchiladas? (Why allow her to order it then?) So my fiance didn't eat other than chille con queso. I ordered burrito in a bowl. I asked for onions no peppers. I get the order it has peppers in it, I ask to have it remade, about 3 minutes later the waitress comes out with what appears to be the exact same food. I look it over has peppers in it still. -- so the waitress apologized brought it back to the kitchen and about two minutes later she walks back and says that they season ground beef with peppers and that what I saw in the "fixed" dish is tomatoes? Because i don't know the difference between tomatoes and peppers... what a joke, I asked them to take my meal as well as my fiance's meal off the bill they did. I get the bill and it is $42 for get this, chille con queso, a cheese and garlic quesadilla a bud light and a small fruity drink -- place is a joke. Going to go get a burrito from taco bell, much cheaper and more filling than the food I had here... I highly recommend hotel grande in Norfolk n.y it's about 10 minutes away from here but for the price (much lower) the food is much better and almost the same menu. Never have had a bad...

First impression was oh look its a cute colorful mexican reaturant that looks like its been maintained by some drunk guy with a single corn husk broom that he used to paint every surface a different color and sweep the floors once a week.

Nice place if your a college kid and mom and dad are paying the bills, If you're into getting drunk, you're in the right place, but bring a friend if you're a girl because the partition/stall doors in the women's room don't close or lock. The bathrooms are both a disaster, and everything is filthy.

We sat at a table by an entrance where the floor is at eye level when you're sitting down so when people come in the door, they can kick dirt onto your plate or table.

Our table was waiting for us for a while they had it set up before we arrived with chips salsa and waters the ice was all melted, and the salsa was huge chunks of tomatoes there is chunky salsa and there is the 1-2 piece per chip they have...

The dinners we ordered were: 3 quessedillas. 3 tacos 1 fountain drink 1 juratios 1 margarita

The bill was $93

There were no rice beans or sides of any kind on the plates. The quessedilla had a big glob of sour cream....

Honestly, this is probably OK for college kids. And it's a good thing we came for a graduation and don't have to come back ever.

Seeing as potsdam doesn't have many choices, they can be successful because they have no competition.

But I don't recommend this place.

The waiter did OK he was attentive and checked back on us a few times he got the orders right and our drinks weren't...