Tractor Supply Co. — Local services in Town of Schodack

I went to this store over the weekend to look at some safes my boyfriend and I were interested in purchasing. While there we saw a griddle that had a sign on it for $179.99. We decided to wait on that for the day since we didn’t have room in the truck at the time to buy it and take it home. I came back the next day, (today) and the sign is still displayed on top of the griddle. I asked to purchase it and the cashier rang it in and told me it’s $324 and my jaw about dropped. I said “that’s not the price that’s on them”. She said “I’ll need to go look” and I walked her over where the sign is. She said “well if you can’t tell, our store is being moved around for cleaning and someone must’ve put this there by accident”. Mind you, there’s not another sign in sight for the correct price of these griddles. Not anywhere. She proceeded to put the sign back on top of the stack of griddles and I said “I definitely don’t want this then and you should probably take that sign off instead of putting it back”. Being this was the ONLY sign there that showed a “clearance” price, how would I know differently? I definitely didn’t need to be talked to in the manor I was when she started with “well if you can’t tell, our store is being moved around for cleaning”. She basically blamed me for their false advertising. I used to work at a Tractor Supply in VT and this is not a GURA tactic. I never would’ve spoken to a customer who technically wasn’t wrong given the wrong sign was on the product in that way. I won’t be returning to this store to even buy the safe we were going to...

Horrible Company, especially the Casleton NY store. On July 14 I placed a delivery from store order for two dog vaccines. This item is highly sensitive to temperature and is a refrigerated item. The store uses an Uber type service. The driver left the vaccines on my dirty porch no bag, no packaging no ice pack in the 90 degree sun! When I called corporate to complain they had the manager (James) call me. I was shocked to hear his attitude was to blame the driver. I said the store should give the driver a proper package with an ice pack. Especially since I had to pay $20 delivery. He did not seem to agree. I called corporate a second time asking for a delivery fee refund. They said the store would be in touch but I never heard from the Castleton store again. This was no way to treat anyone. I will never use this non caring company again! Order Number: 1192297891 Order Date: Jul...

I bought a pair of work boots for the winter on July 18th. I decided on August 26th that I wanted to get a refund. The problem that I thought that there would be was that the policy is that returns have to be within 30 days of the purchase. I was expecting to get stuck with store credit or no refund at all. I called the store to ask if an exception could be made to the policy or if I was going to be stuck with the boots. The gent that answered the phone was friendly and said that if I came in for the refund he was sure that I would be taken care of. I went in a few hours later and the cashier was friendly and refunded me the full amount after getting manager approval. Thank you for not sticking me with a card with store credit which always seem to get lost or they are never in your wallet when you decide to go...