Southampton Jewelry Exchange — Local services in Town of Southampton

Yes- in response to the owner’s reply - this interaction did happen ! Do you notice he denies interaction for every bad review ?!!! Really ??? Maybe he will remember Chopard watch with a black strap that I was changing for a white one ! I can add photos from my timeline to refresh his memory !!!! Now he definitely doesn’t even deserve 2 stars so I am changing My review to 1 star!!! Have to give the guy credit - he changed the watch’ battery without a problem - but I guess it is a minimum expected from a jeweler. However when I asked to change a watch strap , he went into a speech about how the strap needs to be adjusted and a pin needs to be exchanged and he doesn’t do it ??? Anyway, a guy who cannot do a job any Brooklyn jeweler finishes in 10 minutes should not be given any jewelry to work on - forget about it designer or expensive- he will pull out a lab knife to accomplish it LoL! Suggestion is to go some place else for any other job besides a replacement of a watch battery ! By the way had it done inBrooklyn in less that 10 minutes...

Thrilled!! I had never used Southampton jewelry exchange before but I'm glad I gave them a try. My wife's engagement ring is an intricate, delicate design. It was very thin in spots where diamond were set "deep" into the band. It had been repaired once by another jeweler but only held about a year. The guys here told me the ring should really be reproduced completely. Well I was very nervous about the proposition. The staff was friendly and reassuring that I would be pleased with the end product. So, today I picked up the new ring and oh my, was the ring spectacular. They were able to capture the essence of the original design while adding additional reinforcements to the necessary problem areas, WITHOUT compromising the look!! Unbelievable. So pleased. Great value, great people, great turn around time. Do not hesitate to give this place a try. They have earned a new customer for life! I've never been 100% satisfied with jeweler a in the past. Thank you Southampton jewelry exchange for...

-5 stars do not sell here or buy (do your research first!) This place is a complete rip off to sell your jewelry to!! I took in a item that was valued over $9,000 I had my receipt when I purchased the item, my appraisal from a different place. He asked to see it I said I don’t have it on me. Even tho I did! He asked how much I payed for it. I told him a lot! He asked what the appraisal was for I told him 9,000 He evaluated my item and told me it was only worth 1,600 and if I payed more then that I was ripped off! I should do better research before purchasing an item! As well as make sure businesses are properly certified to do appraisals. So I took a copy of his appraisal just to have it on file.

Well I sent the item in to my Insurance company and my first appraisal of 9000 is correct his appraisal is incorrect!

This place has no idea how to do business and will quickly try to rip you off!

Maybe I should post the pics for new customers!!

Yah I’m going to do that...