TOPS Friendly Markets — Local services in Town of Warsaw

Very bad. The first time I ordered a sub from the deli, no problem, it tasted great. The second time we called, they said 30 minutes but, took an hour for 4 subs. That was ok because subs still tasted great. So I decided we would try for a 3rd. That was a mistake. We ordered 4 subs and 2 fries they said 30 minutes but, this time they took hour and a half. When my wife got there 45 minutes after ordering the sub rolls were just sitting on the counter toasted like we asked but it looked like they had been laying there for a while. She waited for the subs to be completed paid for them and came home (5 minute drive.) We sat down to eat and This is where I got really mad. First, the sub rolls were different. We asked for Costanzo's rolls but, got something else. And yes, the rolls we got were toasted but left out for while before the subs were made which make them hard and crusty like unflavored croutons. Also the fries were cold and hard like they were a hour or more old. Tops has been great to me at other locations that's why I keep coming back the food is always fresh....

I honestly don’t understand how the store has gotten four stars. The shelves are consistently stocked with half rotten produce. I find it extremely aggravating and unconscionable that in a time where inflation is at an all-time high you’re selling us rotten food bags of onions, rotten peppers on the shelf rotten, just the most poorly looking food. I don’t think I’ve ever bought an avocado that wasn’t completely rotten on the inside, yet firm to the touch. I won’t even get into the fact that the shelves are mainly empty in the first place, and that the only meat that you sell is Chuck steak. We’re forced to buy prepackaged herbs that are also half rotten and extremely expensive. I will no longer shop at this store, I’d rather support Wegmans and drive a half hour. I should’ve taken photos of my last shopping experience, but you’ll just have to believe me, or experience the waste of hard earned and overly taxed money...

Stay out of this store. This is the worst Topps anywhere.

Day in and day out nothing but bare shelves. Bonus sale items always out of stock. Routine items like bread, milk and eggs in short supply or gone by early afternoon.

Once you find only half the things you need expect a long wait checking out. Only one or two checkout lanes ever open. They want you to just give up and use the self-checkout machines. Expect a long line there as well. Machines are very quirky and annoying.

It’s a small town and this is the only game in town that sells name brand products. They don’t give one damn about customer service. If Walmart or Wegman’s were to open here this place would go out of business in a day.

Get what you can at the Save A Lot down the street. Well stocked shelves and check out in a...