If you’ve ever wondered what it’s like to be scolded while surrounded by balloons, this is the place for you. I stopped in two hours before closing (which I thought would be plenty of time) and politely asked if they could inflate four large mylar balloons and a modest dozen latex ones. You know, a pretty standard request for a balloon store. I even offered to leave and come back.
The older man behind the counter, who, is apparently the owner, looked at me like I’d just asked him to assemble a life-size hot air balloon replica of the Titanic. The sigh, the snide remarks, disrespectful tone, the sheer disgust at being asked to inflate balloons in a store that literally sells them…the nerve I had asking such a thing.
I’ve shopped here many times over the years, mostly out of sheer convenience (and maybe a little self-loathing for tolerating it this long). But after this visit, I’ll gladly drive 50 miles out of my way to avoid another encounter with this empathy-lacking, man-child masquerading as a businessman.
To be clear, the rest of the young staff were kind and it’s clear they regularly have to apologize for his behavior. I genuinely feel bad that they have to deal with this helium-powered tyrant on the regular. I know they don’t get paid enough for that.
On the bright side, the helium wasn’t the only thing full of...
Read moreI've been going here for eight years, and every time I swear I'm not coming back because of the two old men who appear to run the store. The kids are amazing and I'm an avid supporter of local businesses but enough already of the contemptible attitude, uncouth behaviour and overall rudeness - particularly it seems to black and brown customers (something other reviews seem to corroborate). Over the years I've heard every excuse from "this could kill me" (I kid you not, it was a latex balloon with confetti inside) to today's "don't ask me I'm eating" (with mouth full for the full effect, I wasn't you myopic muppet, I was asking one of the two free guys standing next to you)... finally on enquiring whether they could inflate a balloon purchased from their own store (because I've grown tired of listening to them whine about balloons purchased online) as shown on the picture, was told "that's rubbish", "that won't last", "that's just a inflated bag" - so why are you selling it then...
Read moreI needed 25 balloons very last minute for a coworkers retirement party. I stopped in Party Fair not realizing I should have placed an order ahead of time, however Brennan went above and beyond to deliver while also working hard on the other orders the store had. Brennan was friendly and helped guide me in what I wanted to order. He was honest that because the store had other orders that were placed I may need to wait 30 minutes but that he would try to knock the orders out fast and get started in mine hopefully under that time. It certainly was under a 30 minute wait and I was very pleased with the result! He even covered the balloons with a bag and grouped the bags together so that I could carry all 5 bundles conveniently and offered to assist with the door. For any future party needs I will make sure to come back here as well as call my order in advance. I was grateful for how they accommodated me anyway and were very...
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