Edit as of 12-March-2024
This review was posted during the time frame it occurred, however it somehow was not published. Based upon my "blacklisitng" it seemed likely the business somehow hid the post - hence the repost.
I did reach out to management (Lindsey) regarding the "blacklisting" and was told to go elsewhere - which is what I have done. I have that email as well.
Regardless of the date it was published, the facts are the facts.
Cheers
I have been a client here for many years - like 5 years if I recall correctly. Amanda has been great, tipped her graciously, however had an issue recently when I arrived for my appointment. Amanda appeared to be sick - stuffy nose and blowing her nose throughout the massage and a waste basket full of used kleenex. She never once mentioned being sick, having "allergies" or that she even tested negative for a cold, flu or covid. I got sick the very next day. Reached out to Amanda and no response - even the following day. I then reached out to the owner Lindsey. Lindsey was very apologetic and agreed with me::
"I understand your stance completely. These points have been addressed and it has been reiterated that transparency is expected. Lindsey Zulewski, LMT " Lindsey even refunded my fees.
Today, I attempted to book an appointment, on-line as they mandate, with a different therapist. I was unable to book the appointment and reached out to Lindsey, the owner, for help. As I presumed, Lindsey "Blacklisted" me. Lindsey further stated I am unable to book any appointments with any of the therapists. Lindsey's rationale was I left some negative comments regarding my experience with Amanda - however this is untrue. Lindsey even agreed my experience with Amanda was indeed negative. "We strive for high customer satisfaction and seeing that you had such a negative experience"
I am only now publishing this info because of the passive - aggressive nature of Lindsey "Blacklisting" me without cause - especially given the fact Lindsey agreed with everything I said about my negative experience with Amanda and her supposed "Allergies"
Extremely...
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