Found a very well organized Office with an amazing staff eager to welcome me as a new customer.I was insured by USAA for 64 years and did not realize the disadvantage of my long distance relationship with them was was not beneficial to me.It's indeed a breath of fresh to be able to talk to someone in person rather than over the phone.My relationship with USAA was very expensive and very impersonal.When I met with Debby at your Office at Tanque Verde and allowed her to create my new Insurance program I was taken completely by surprise when she mentioned my new premium fees.I informed my oldest Daughter of my dealings with Ms Shulter and she was in complete disbelief .Sometime thereafter she also left USAA and is now a proud member of the State Farm family.My youngest daughter Julie and her husband Mike have been with your company for several years.They reside in Kirkland Washington.I hope that our relationship lasts forever and I want to thank you for rescuing us from our...
Read moreThis office is AMAZING! I have been with them forever and they have never slacked once in being there for me when I need them. Recently, Debbie Schulter helped me deal with a refi that was grueling. She demonstrated a calm (I was out of control), professional, let's get it done attitude and helped pull me through closing with the lending institution. Debbie: organized, thorough, detailed. My lending institution: not so much. I can honestly say, if it wasn't for her, my closing would have blown up. And....most recently, she helped me find the data on an old car I had some nine years ago to fight a battle with MVD. She is amazing and well worth a call if you are shopping for insurance and need a company that knows what they are doing and care about their clients! I better tip to my hat to Stu who is the agent too. I hardly ever deal with him, but when I do, he is...
Read moreWhen I was recently in the market for a new insurance agent and company, I “interviewed” three different agents with three different companies. After being with my prior agent and company for the past 20 years, I knew it would be hard to make a change, but it was time to shop around for more affordable rates. Of course, I also wanted the same high customer service and satisfaction to which I was accustomed. I was thrilled to find Stu Lewis with State Farm! Stu took the time to ask questions and get to know my insurance needs. By doing so, he inspired my confidence and trust. He is professional, respectful, easy to talk with, thorough and efficient – all the things I was looking for in a new insurance agent. My loyalty is now with Stu and his team...
Read more