
We started visiting this dental office a few years ago and were initially very impressed. Dr. Padilla was absolutely wonderful with my son, who has sensory sensitivities. He was patient, informative, and made us feel comfortable. Unfortunately, things have drastically changed since we last saw Dr. Padilla, who is no longer with the practice.
Despite our disappointment, we decided to stay because we liked the staff and location. However, upon our return, we were taken aback by the overcrowded waiting room and the noticeable changes in the staff. It took over 30 minutes for us to be called in, which we initially thought was a sign of their growing popularity â but it soon became clear that they were simply overbooking appointments.
Our experience with Dr. Liz was particularly shocking. We felt rushed and scolded during our appointment, and her approach lacked the warmth and understanding we had previously experienced. There was no discussion of alternative treatments, which further added to our frustration. Despite this, we decided to give it another chance.
When I received a call to cancel my sonâs appointment, I wasnât too surprised. However, being rescheduled for four months later was not something we expected. I accepted it, thinking things would improve, but when the appointment finally arrived, we were told that my son was at risk of infection. This raised alarm bells â maybe we could have caught this earlier if the original appointment hadnât been canceled?
The next day when we brought him in, I was told it wasnât just a simple filling; he now needed a full root canal and two crowns. Why wasnât this potential issue discussed during our previous appointment? It was incredibly frustrating to learn about such significant treatment only after a long wait and, frankly, a lack of communication.
I hope this review serves as feedback for the office, as it seems they have lost a dedicated family. I truly hope they reconsider their overbooking practices and improve the quality of care provided. After this experience, we are actively seeking a new dental office that meets our familyâs needs. Itâs unfortunate to see how far this...
   Read moreI have a 4 year old that had to get referred out to have work done in September of 2024. 2 months ago I scheduled an appointment for my son again because the filling came out. The doctor was a male and he told me if I wanted them to take care of the filling or if I wanted them to refer him out again. I told him no to just fix it there at the office. He then said ok we just need to schedule an appointment. We scheduled it and his appointment was last week. When we got there they called my son into to back and was putting on the laughing gas. When the doctor came in she then stated that she is not able to do any work on his mouth due to his last visit was not yet a year ago yet. These doctors here do not know their standards on things in the office. Never apologized just wanted me to schedule another freaking visit knowing they should have known this 2months ago when the doctor made the visit. I then told the doctor i am done with you guys and your office. My child will not be coming back to this unorganized place where you people donât know your ins and outs about the dentistry let alone medical. Then after we left I get a call from another rude girl in the front to say if my other 2 childrenâs will be coming back. I then told her NOPE they will be switching as well. Then that unprofessional girl clicked on me. I really donât know how this owner here does business with all these unprofessional, inappropriate people they have working there. People like that should not be in this kind of field, if you have no manners for others. You should be working at McDonaldâs instead. I will never recommend this dentist to anyone for...
   Read moreI will always, always, always recommend this Dental Office! Staff truly go above and beyond to treat the kids with enthusiasm and respect while knowing going to the dentist can be a scary thing. I truly feel like comfort ability is their number one goal for the kids. My three kiddos always look forward to going to the dentist because of how they are taken care of here. They also look forward to getting their tokens at each visit. The Dentist herself is always providing education and talks you through each step of whatever procedure they get done. We tend to usually get Geraldine or Monica as our assistants and they are so very kind and gentle to the kids and to me! The receptionist, I didnât get a chance to get her name but sheâs always sitting head of the desk, is such a warm welcoming person every visit we come in. She makes sure we are accommodated to the dates we are needing appts and is so very patient. I have 3 littles and she manages to find great time slots to get them all out together as best as possible. I could go on and on about this place! I recommend on every âMomâ group on fb if the subject comes up. If anyone asks, itâs this place hands down! Thank you Turlock Childrenâs Dentistry for creating a warm, clean, and comfortable environment for my babies to get their teeth taken care of! Yâall deserve every ounce of success your...
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