I can’t speak for the food itself as I never got to try it. I was so excited so I am pretty bummed about this experience. I saw signs promoted for their all you can eat lunch buffet 11am-2pm for 9.99 or 10.99 with a drink. My husband meets us there for his lunch break at noon (assuming the buffet should be cooked and ready to eat since it began at 11am) We chose this because we assumed it would be the quickest being that it’s a buffet and the food should be available. But no, it’s empty. I ask how it works and she shows me the menu as says to pick what kind of pizzas. We’re hesitant because of time and she reassured us it only takes ten minutes to cook. We get our fountain drinks (with no ice, because they didn’t have any) and we sit and wait. After About 10 minutes a large party of 8 come in for the buffet, then another party of 5. 5 minutes after that they come out with ONE 8inch pizza. Literally of about maybe 6 small slices. A few people get up and the pizza is pretty much gone. So I then ask them for a refund because there’s no way we’re going to actually have time to eat during our lunch break at the rate, size of pizzas, and amount of people all waiting for pizzas. We were a party of 4 plus the additional 13. They try to tell us they can’t refund and say they’re going to have 4 pizzas total at a time on the warmer. But these are literally personal size pizzas for an all you can eat buffet! I had to explain to them how that wasn’t going to work and finally he started processing the refund. But not before saying that we had already served our drinks which we had left full on the table… so I just told him to keep the $4 price difference. He then says “you will get your refund back eventually” which did not feel reassuring at all so I asked for a receipt. Hopefully...
Read moreDrove from Riverbank on Jan 15th to have pizza on my husband’s birthday. We ordered one large pizza and two drinks. Pizza ordered was half chili paneer and half curry chicken. We were told by the young man working that paneer was out of stock. Half the pizza was chili paneer without the paneer. I ran my debit card and was told that the transaction didn’t go through. I had added a tip to the first transaction which totalled $41.66. I ran it again and did not add a tip which totalled $37.20 and signed the receipt. Now I have 2 charges to my account totaling over $78. I called my bank and was told that Tandoori pizza should easily be able to refund the additional transaction. I just got off the phone with tandoori pizza after speaking to at least two people. They have no record of the second charge. I now have to go to my bank and dispute the additional charge. Just a hassle. I recommend cash only if you decide to visit. Pizza flavor is great although the amount of herbs has definitely changed from when they first opened. They used to pile fresh herbs on top and the pizza was outstanding. Also, no paneer? Just disappointed that we drove so far for an $80 pizza that I am going to have to take time at my bank to resolve. I was told that they don’t have a way to contact the company who issues charges for them. That doesn’t really make sense to me and although I was told that this issue “is not about customer service,” it is about customer service. Tandoori pizza needs to figure out how to resolve issues like this or get a different company to run your credit/debit cards through if in fact they are have no way of...
Read moreTandoori Pizza Turlock Worst Place to order food🤢🤮🤯 Worst Service provider🤢🤮🤯 I had a very bad experience with them I went 2 time to this place every time they messed up with my order. First time I ordered 3 large pizzas and they gave me instead of 3 large pizza to 2 extra large pizzas and they gave me reason that they are running out of stock of flour and that gonna be more cheaper too.They made me wait 2 hours and 30minutes at their place and the problem why I was not able to cancel my order caz they already charged me for 3 large pizzas and they were not able to refund me back my amount due to their manager not available at the store and the people working over their doesn't know how to refund the amount. And 2nd time when I went over their after 6 months I thought they might have changed something good but I had a very bad experience again. This time I ordered 1 extra large and 1 large pizza but they gave my order to someone else and then their I had to wait again for my order to get ready for almost 30 to 45 minutes. Whoever took my order came back to return it and they handed over to me that returned pizza it was cold not good. When I am paying them full amount still I have to waste time over their and have the returned pizza from other customer. Worst place 🤢🤮🤯 to order food. Worst...
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