Mendo Mill & Lbr Co — Local services in Ukiah

I bought a weber 22 kettle today. They had one in stock so instead of going to home depot I figured spend my money locally. After my online purchase for in-store pick up goes through I find out it is a display model with minor damages. When I told the store manager about my displeasure I got a nonchalant oh... When I asked for a discount it became an uh I don't know about that and a return was going to be inconvenience to them. Wait! What? I could have gone to home depot and gotten a brand new in the box for the same price. I am a born and raised local and have gone here many years. Never have I received customer service or lack there of I should say to this extent. Sorry mendomill... My business will be elsewhere after this experience with...

The employees there in my opinion or at least the female that approached us when i was there seemed a bit pushy. She asked if we needed help 2 steps into the door and when we said no she seemed put out then kind of followed us around maybe a row or 2 over the whole time which i didnt appreciate. That being said the store was clean, well stocked. We found what we were looking for and were on our way. I hate to give a mediocre review i always want to give a really nice one if im able and i...

Customer service was terrible...we kept being pushed off from associate to associate...then when we were sent into "the yard" where the material we were looking for was supposedly...the Hispanic woman, with her little red best on showing she was an employee, saw us coming to get to help us she turned around as we approached her and walked into an office door instead of asking how she could help us. Blatantly Rude. We'll do...