SmarTech Computer Solutions — Local services in Ukiah

Always are friendly and I have bought many pcs from them but this time they sold me a pc that has missing screws to keep the motherboard in place as well as both the ssd's. Now the motherboard shakes and flexes when I try to do anything like clean the pc.The pc also had a broken glass screen but they said they would order me a new one if I bought the pc but when I called about it later they basically told me they weren't going to. Good service and Darwin is great. They probably were either being lazy or cheap, which honestly I can understand. I don’t understand lying about ordering me a part just to say we might eventually order it. Not 1 star because they do good work usually.

EDIT: I didn’t get a message about a case swap. I appreciate the offer and will take you up on that though. I’ve never had any issues with any of the pcs you've sold and fixed for me over the past few years I’ve been going to y’all so I know it’s not the norm and will...

I went in looking for a gaming pc and came out with a amazing beast . First off the owner is professional and very very educated when it comes to computers. In the current market for pc parts they are outrageous, but SmarTech takes care of that by offering the best prices around. They have a massive option of accessories and parts for whatever computer you have in mind. Whether that be fixing/upgrading your current build or just flat out building a monster pc that can get any task you want done and they will have an option for you . I highly recommend stopping in and seeing the full custom pc’s they carry and will build for you . They have anything from a racing simulator to a full on flight simulator. I will only be bringing my business here from now on and appreciate everything they have...

I took my laptop in because I was having issues with my keyboard. Even before I dropped off my laptop, a tech explained the likely issues and possible options. After I dropped off my laptop, SmarTech had major issues working with a third party vendor delivering a functional replacement keyboard. It took way longer than originally expected, but SmarTech ended up eating the cost of labor and parts, which they definitely didn't have to do. In the end, I think they salvaged a challenging customer experience quite well all things considered. The missing star is because I thought they could have been slightly more proactive in terms of updating. All in all, however, I was very satisfied (I'm typing using my laptop and having no issues) and would definitely go back and...