Zeps are absolutely the worst. The elderly woman who works there needs to retire . She messed my order up, her son blamed me. To begin with, she forgot to place my order, then her son lied and said they found it and it will be delivered on Thursday, well Thursday came, the old lady said they don't deliver on Thursday's, it will be delivered Saturday. Saturday came, her son had no idea what I was calling for. The men came to pick up furniture when they were to be delivering my furniture. Absolutely the worst company I have ever dealt with. Will be...
Read moreI've been getting furniture from Zeps for years. Although their prices are great and they have great quality furniture the customer service is horrible. There is a man that answers the phone to take payments that is blatantly and outright rude and it is the same man I believe that is rude in store to customers as well! He even said on the phone that I am not the first person to say he's rude to customers, so CUSTOMER SERVICE PROBLEM! Whoever he is(because I don't know his name) SHOULD NOT be allowed to have contact...
Read moreI've been getting my furniture and appliances from Zep's for the last 30+ years. They have many nice pieces in the store, but they have access to so much more through catalog orders. They'll do what they can to get you what you want, not to mention help you set up easy payment plans, even if you don't have great credit. It's no wonder this local family business is still there after 60 years - they really care about and appreciate their...
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