Ok so I either leave reviews if a place is really good or really bad. In this case.. the staff was decent but good lord⦠she LITERALLY cut into 4 out of 5 cuticles on both hands. I literally have 8 infected fingers right now. Iāve been to other nail salons where they wash the cut immediately or put something on it that stings but ensures that it doesnāt get infected and nothing was done here. She kept going. I kept thinking maybe sheāll tell me to go wash my hands at least at the end of the step but nope, she kept on going. Iām traveling out of the country tomorrow so I canāt even go back and show them. My nail bed was literally bleeding on a couple fingers when I left and within a couple hours, the rest were bleeding.
Also - I got a Regular pedicure done and the damn thing peeled up and off on my toe nails by the time I got home despite wearing the flip flops they let me wear out. I was extremely careful and my toes definitely didnāt hit anything.
Like seriously? I paid $120 for both and I left with a not so great pedicure and multiple infected fingers. Definitely not the greatest experience.
The staff does seem nice but the work is not the best. Just be careful of your nails when...
Ā Ā Ā Read moreI booked an acrylic removal and a hard gel service for medium nails, with the understanding that there would be time for both. I also requested a design, which they said they couldnāt accommodate that was fine, so I asked for a French design instead. I was told āno problem.ā
However, during my appointment, the staff began speaking in their native language, laughing and mentioning the word "design." It felt uncomfortable and unprofessional, as it was clear they were discussing me.
Most disappointing was the fact that I didnāt receive the acrylic removal I booked. Despite selecting the appropriate service in advance to ensure enough time, I left with a thick layer of acrylic still on my nails (see attached photo).
To make matters worse, I wasnāt told until the service was almost complete that they actually couldnāt do the French design after all even though I was told earlier it wouldnāt be a problem.
Overall, Iām very frustrated and disappointed. I didnāt get the service I booked and paid for, and I felt disrespected during the appointment. I wonāt be returning and wouldnāt recommend this place to others due to the unprofessional behavior and...
Ā Ā Ā Read moreHIGHLY DONāT RECOMMEND COMING HERE FOR YOUR RUSSIAN MANICURES!!!
I donāt ever do this but Iām honestly HEATED and ANNOYED my first time coming here and I booked with (Akmaral Ishembieva) at 3PM when I booked I also booked for hard gel & acrylic removal but since I didnāt want it to take long I took my acrylics off at home to do her the favor. As soon as I got there she started my nails at 3:10PM and asked if I picked a color I told her I wanted French chromes and she seriously said āI donāt have time for thatā which shocked me because when I got there I told her I took my acrylics off so what didnāt she have time for?? Acrylic removals take about 30-40 minutes so I donāt understand why she didnāt have time. And THAN I told her I wanted square and she said she could only do round square which made me more mad. I got my nails done last Thursday 8/28 and itās now 9/3 and my nails are chipping. And my cuticles look disgusting. Iām honestly so annoyed and I want a refund. Iām so annoyed with how rude she was. I never had anyone tell me no for what I wanted. Iām paying for my nails so whatās...
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