Stopped in the store to drop off a small generator for service When the young man at the register offered to assist me in getting it out of the car (female 69 yrs old) an older sales staff told the young man let her carry it herself. My comment to him was nice customer service. My comment to the very nice young man on the register, thank you so much for offering. Not what I expected from your staff. How you treat a customer will reflect whether they return. Surely I will not be a paying customer for you. Teach the elderly bearded man...
Read moreThe people that work here must be miserable. They don't talk at all; no greeting when you walk in, no asking if you need help, not even a hello/ good buy/ thank you at the register. The store itself is ok; it's a hardware store. Prices a little high, but they don't have any competition in the immediate area. I only come here when I need something quickly because it's close to home. Otherwise I drive a little further to another family-owned hardware store that has great personal service (in...
Read moreWe went to Ace Hardware today for Kentucky Wildcats blue paint. Tara tried so hard to get the color for my son. She spent a lot of time and effort to get it and it wasn't coming up so with her help we picked a color from their paint charts and she went above and beyond again and said let me try something else. She was able to find it and my son was so happy. We would have totally understood but she kept trying until she found it. Thank you Tara! You...
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