I’ve been so desperate for a decent PCP. There aren’t many good options in Greenville, so I expanded my search. Finally with health insurance, I hoped that I might have luck with a smaller town like Vanceboro.
I called them and asked if they were accepting new patients. They were. I asked if they accepted Medicaid. They did. I was warned that they do not prescribe pain medication. I assured her that I was not on any pain medication and I was not looking to be prescribed any. Her words, “If you bring your health file with you, you can come down here and we can see if you’ll be a good fit.” Well, I wasn’t sure what that last bit meant. Thought it had to be a figure of speech, because as long as I’m in need of medical care, you’re accepting new patients, you accept my insurance, I’m respectful, polite, friendly, and I’m not a drug-seeking patient, I couldn’t see any way for a PCP to turn away such a patient.
Knowing that part about them not prescribing pain meds, I felt it was important to put a sticky note on my health file, emphasizing that I was not seeking any type of pain medication.
I have a myriad of health issues, making existing far more challenging than the average person. With Idiopathic Hypersomnia, I’m not supposed to drive over 30 minutes (Vanceboro is right at that limit). With Fibromyalgia (since 15), Osteoarthritis symmetrically in all joints, Osteopenia in both hands, Petellofemoral Syndrome in both knees (all since 25), incredibly painful spontaneous joint dislocations, I struggle greatly with even leaving my house. With my severe panic disorder with agoraphobia (that has hospitalized me on numerous occasions) I have a hard time driving on my own. Getting myself to their clinic was a miracle in itself.
I drove all the way there. So excited that they might be able to help me put together the pieces to my health puzzle. I assumed they’d refer me out to specialists - if they didn’t have the specific answers to things.
I handed over my folder. I waited in the lobby. They came back, handed my health folder over to me, and said, “I’m sorry, but the doctor is not willing to see you as a patient here.” My eyes filled with tears. I couldn’t understand why I was being rejected. How could this be?
They said they couldn’t provide me with a reason.
Now, jobs aren’t allowed to discriminate against applicants for their disabilities and health issues. It’s illegal. So, why are you allowed to cherry-pick which patients (who meet the requirements) to see and not see, after you view their health file? I would like to know how a doctor who vouches to “do no harm,” can turn away a helpless and desperate patient, who is only trying to figure out why, at 30, she has all of these health issues, is completely alone here, and is completely unable to work.
I assumed you wouldn’t have all of the answers for my health questions. But, if you’re a doctor who can’t point a desperate patient in the direction of specialists who may have answers, then you should have never become a doctor, and I question the legitimacy of your...
   Read moreFrom the moment you walk in, you can tell this office is something special. The staff is warm, welcoming, and genuinely caring ,they make you feel comfortable right away. The office itself is beautifully decorated, clean, and professional, creating a calm and relaxing environment. Every interaction, from check-in to seeing the doctor, was smooth and efficient. You can tell the whole team truly values their patients and takes pride in what they do. Highly recommend this office to anyone looking for quality care and a great...
   Read moreI've been a patient for over 10 years and called with a pretty critical health concern. The receptionist was rude, no one in the office could help. Doctor was gone for the day. I wouldn't recommend them to anyone from this point on. If you don't fit their idea of a model patient, you get second rate service. Do yourself a favor and find a Doctor's office that has some compassion, and less rude staff and more than a "...
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