Tijuana's Produce Inc. — Local services in Vernon

We have been doing business with Tijuanas Produce for about 8 years and the truth is that everything was going very well, but since they assigned me to a salesperson named Isabel, this is terrible. In the first order I placed with Mrs. Isabel, among other things, 20 boxes of cilantro. The cilantro that I received was pure garbage. I sent her photos of the boxes of cilantro and the lady only gave me 6 boxes of credit because in the In the photo you can only see 8 boxes but it was a product in very bad condition and I had to throw it away. I sent her a video so she could see that they were all in bad condition and Mrs. Isabel at first responded that that product was not theirs, I told her that I was sending her videos where they are unloading his pallet, so she said or yes, let's see if I give you the credit, okay, leave it at that, Mrs. Isabel responded and then she told the person who was giving her the payment from our company that No, there are only 6 boxes of credit. In this last order placed, it was worse. I received a full pallet of 20 boxes of papaya in deplorable condition. As soon as it arrived I took photos, videos and I also recorded a video where you can see when they were throwing the papaya in the trash so that the same problem wouldn't happen again and Mrs. Isabel said that that day was not for credit, she couldn't help me with credits at that time because that day was only for taking orders. I waited for his response for 5 days and when she responded she told me that she still couldn't give me the credit because Ms. Isabel had not yet taken it to the accounting department. Today she sends me a message accepting that they sent me a papaya that I did not ask for. but it was not the fault of Mrs. Isabel who took my order, but rather it was the fault of whoever put it in the warehouse. Way to accept your mistakes as a company! and Mrs. Isabel ended up answering me saying that she was only going to give me a credit of 15 boxes, not to mention that the way Mrs. Isabel responded to me when I spoke with her on the phone was that of a person with a rude attitude, and with zero professionalism...

I've have been making business with this company and ever since we first did our first transaction we have been in good connection and have always gotten great service as well as pricing, everyone there is helpful and courteous everyone up to the owner and even the janitor are great...

Muy amables todos , mucha variadas de frutas y verduras , los mejores de Los Ángeles , compren compren !!! La Mejor vendedora es cinthia , pregunten...