I said I will never rent furniture, I was in need of a living set I decided one day on my way to work to take a look in Bestway Rent To Own. soon after walking in the door I was treated with best customer service.reps. Once looking around, I saw a beautiful living room set, not only did I see the living room set, my eyes laid upon a beautiful bedroom set, the rep taking care of me said to me I got gotcha if you decide to rented both sets, at that very moment I decided to rent both living and bed room sets. The rep that help me made pricing well within my budget, he knew how much I wanted both sets. I wish I could remember his name, he made sure I was very happy and well pleased, I am loving and enjoying made by Ashley living room and king size bedroom set, Thanks to the sale rep and Bestway Rent To Own for meeting...
Read moreI am writing to express my dissatisfaction with the service I experienced at your Vicksburg, Mississippi location. Specifically, I encountered issues with the store manager's demeanor and approach.
The manager was unprofessional, discourteous, and argumentative during our interactions. Additionally, there appeared to be an unwillingness to address my concerns in a respectful and constructive manner. This behavior creates an unwelcoming atmosphere and does not reflect the level of customer service one should expect.
I believe this feedback is important for improving customer experiences at your store. I hope you will address this matter and ensure that future interactions are more respectful and solutions-oriented. Thank you for your...
Read moreLet me begin to say this Bestway is the best place to rent all your household needs bc they have the best prices and most of all they have the best customer service and best workers but mostly ms.kim she’s the best manager ever ..she’s goes beyond for her customer. She makes sure we are well taken care of by her employers and she always checking to make sure we are happy or having any problems with payments or getting them in . She’s awesome!!!! Bestway on clay street in Vicksburg ms #1 place to go…Kim keep up the good work and thank you for everything...
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