Aqua Leisure Pools — Local services in Virginia Beach

Will never go anywhere else for my pool supplies. They were all very helpful, but I am especially thankful to the “veteran” gentleman who....every time I came in...spent time explaining the possibilities of my pool water problems, the first being, here in Knotts Island NC, we have well water 😕which is a problem within itself. The gentleman was always honest with the possible outcome and what the next step would be if I continued having issues. We were finally able to enjoy the coolness during this heatwave recently....only to have a minor issue today which once again, we were saved and should be back to enjoying our pool as early as tomorrow or Thursday....

I’ve been coming to this store since 2016. Customer service was always good especially with Pete. Today when I visited the store they said the machine was down so I couldn’t pay. They asked me to come back and I did. They said the machine was still down. I then called and asked Pete if he could help me out because I work out of town and need to get the pool cleaned today. Pete said he wishes he could help but there is nothing he can do. He said I guess you’ll just have to go to another pool store. So I took his advice and I went to Leslie’s pool store in Redmill and I’m glad I did. Very friendly, helpful and even gave me a...

Whether to grab some pool toys, pick up some shock, or to get your water tested; the team at Aqua Leisure on General Booth are happy to assist you. While working in conjunction with their company; I have seen this pool store project nothing but great customer service! Their team leader I dislike the word boss, Jamie, shows compassion to help others while upholding the most respectful work manner. Their notice to fine detail, ability to work as a team, and use of manners make them a pool store I'm highly likely to revisit. I give them 5 out of 5 stars.

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