Fleet Farm — Local services in Waite Park

I went to this store for work jeans and first of all they were darn near out of stock in my size. After searching for a half hour I had finally found a few pairs I liked. There was a sale on jeans or denim and it was spend $100 save $25. Anyway I found 2 pairs for $30 each and a pair for $50. I brought them to the register where the $50 pair rang up at $75. The cashier by the name of Karen (who was a complete delight) then asked for a manager and a young lady by the name of Heather came over. I then told her that they were marked at $50 but rang up at $75 and she responded with "The jeans ring up at the correct price". I then asked her to follow me so I could show her that they were marked at $50 and she responded with "I can't leave the front". Both responses had a horrible attitude behind them so I smiled and said I would check for a different pair but the shelves were completely unorganized so I headed back to the front. As I'm walking back to the front I see Heather headed back to the front as well from the rear of the store so she had now just completely lied to me. I then got a bit frustrated decided not to buy and asked for their names just so I could share. I then went to Runnings were their shelves were fully stocked and the customer service was on point. I normally don't like leaving bad reviews but when I'm treated that poorly I believe that young lady should be held accountable! I hope everyone reading has a...

Drove two hours away because they showed multiple products in stock online that I needed. I then called and verified they were in stock. I went to the store and bought the items. I went around the back to pick the items up and waited in my truck for twenty minutes before I went back to the lady at the gate to ask what’s going on. She didn’t seem to know much so I went back and waited another ten minutes. After over 1/2 hour the young guy came back and told me he couldn’t find it and I should go in for a refund. Now I have wasted 1/2 of my day and 4hrs worth of gas so I go inside and ask for a a manager. greets me was supposedly the closing manager. I tell her my story and all I get is a quick sorry and a refund with no eye contact. I wasn’t offered to ship the item or anything.. no problem solving all she wanted was to get out of the situation because it was uncomfortable for her. That’s called management (what I do for a living). If customers are leaving mad and your inventory system sucks it sounds like time for a new manager. Horrible experience all around with no customer service. I can’t stand Amazon (which is why I drove so far) but I left and found the same product for the same price delivered. Seems like a no brainer to me. Sad because my local one is ran way better (just didn’t have...

Edit: I contacted the number left by the owner on the same day as original review, left my contact information with the representative as requested, and still have not heard from them in a week.

Visited today trying to purchase three items, two from the outdoor gardening area and one in-store. The in-store item wasn't located in the isle where the Fleet Farm website stated it was. Since I'm not a regular in this store and only have a rough idea of where things are located this took more time than it should have. I was unable to purchase the gardening items, I was told I needed to order using one of the kiosks and then my items would be pulled for me. Couldn't do it because one item had become sold out since I looked yesterday (not fault of store) and the other one isn't in the kiosk system at all. When I asked a customer service rep they told me I would need to order online (which has a wait time of up to four hours) and then come back to pick up since it isn't in the kiosk system. Absolutely not worth visiting for me, I know that other people live and die by this place but every visit...