Rose and Choc — Local services in Wallingford

I will 100% recommend Rose & Choc to anyone for their engagement rings, wedding rings, or any jewelry needs. Working with Jason Cheng on a custom engagement ring was hassle free from start to finish. He listens to your ideas, offers genuine advice, and never once pressured the sale. He was in constant communication with me throughout the ring ideation and construction process, sending proofs/photos/videos at every opportunity. He even went the extra mile and presented multiple stone options when sourcing the stones for the project, helping me weigh the pros & cons of each stone, and better assessing the value each could bring to the project. Jason is a man of his word, and delivered the fully custom product in ~2.5wks to my exact specifications. If you are considering using Jason or the Rose & Choc staff, there should be no second thoughts, because after this purchase my Fiancé REQUESTED all of our future jewelry needs will go through them. We have since worked on custom wedding bands and I look forward to working with them this summer on future custom items. Once again, THANK YOU for all of the efforts to make this process simple and for clearly communicating outcomes. White Glove Service from...

I was stressing out about getting my engagement ring adjusted close to my wedding date and all the major retail jewelry stores were telling me they would not have it in time for my wedding(2 months) I stumbled upon this site on line and it was the best thing that could have happened to me. I worked closely with Jay to redesign my ring as he immediately found flaws in my store bought ring. He custom made me a new ring that was absolutely perfect before the wedding with time to spare.Jay kept in constant contact updating me with hand sketches and computer images the entire time. He even upgraded my ring from 10k to 14k as well as engraving it all at no additional cost. This is now my jewelry and I will never shop at the big retail chain jewelers again. I am so happy and recommend them for anyone who is looking for quality jewelry and excellent...

Oh my god, they are fantastic! Really and truly their customer service is incredible. I had an issue, completely my fault and would have made my life difficult. From across the country I called, got a gentleman who was enjoying a day off, he got ahold of the shop and they made the changes I needed. Then got my order out on time. And my purchase wasn’t large in money but huge to me. They made it an amazing process and I couldn’t be happier. Thank you so much for the customer service, the follow up and everything. When I need something else, you will be the only place I...