Auglaize Embroidery — Local services in Wapakoneta

I met these wonderful people at a motorcycle rally last summer in northern Ohio. They went out of their way to answer all of our questions we wanted to get custom-made rockers for our motorcycle club. They custom made us a few designs, and they are absolutely amazing. We have made several orders and the staff goes out of their way to be friendly and clarify everything before sending it out. Brian and Corina are amazing and we are very thankful for this place. They do amazing work. The storefront is beautiful and clean and full of all sorts of neat assortment of samples and things to buy. I would highly recommend this company for your business, personal or family needs! I can personally attest that they make the absolute best Biker rockers I have ever seen with the tightest stitching...

Rude and inconsiderate. Won’t be going back.

Went in to get two handkerchiefs embroidered with a single letter. Waited over 15 minutes for service. An unfriendly older woman finally came out, took my order but did not give me a quote or a timeline of when my order would be completed, just took my phone number and said they’d call. More than a week passed before they called to notify me my order was ready. When I went in to pick up my order the total was much more than expected, over $25 for two 1-inch single letter monograms. When I politely questioned this I was THEN informed that there’s a $7/per item charge for items that aren’t already hanging...

A Review for Wapakoneta Embroidery....

Beware...

We ordered my nieces letterman jacket and when it came in we gave them all the patches. A week later we got a call not to pick it up cause they screwed up and put a patch on upside down. When we got the call to pick up... They charge us another 18.00 for having to take the patch they sewed up and put on upside down, to take it off and to put it on correctly. I will definitely Not be going their services for my next niece, or nephew, or grandchildren. That was their fault, not ours and they scammed us out of 18.00 for a mistake they made. The lady was very rude and insisted we pay it, or we don't...