CVS — Local services in Washington

My daughter purchased a planner a week ago. She did not need it because it wasn't the correct size for her needs. The woman at the register was trying to help but called another older woman to assist. She refused, REFUSED to issue a return or even a store credit because she did not have the original receipt (in her defense, who keeps that mile long thing!). Although they could see the purchase on my card statement as well as me providing them my extracare card and the item number, that was used at purchase. The woman that was working or not willing to come to a compromise with her at all was an older short grey haired woman with glasses for reference. I think in this circumstance, she was purchasing other items and obviously is a repeat customer, she could have been a little more courteous and understanding to the situation. Update: went back today (next day) with the receipt after finding it at home and Cheyenne and Eleanor still would not give the refund stating the barcode is missing off the planner so there’s no way to confirm that if the same item on the receipt. Keep in mind the planner was purchased a week ago and still listed on the website for the same price listed on the receipt. Long story short purchases are final and service is non existent at...

So this evening i stopped into this cvs location because i was on this side of town. I drive lyft part time so usually when i get a break i find a cvs location close to stop in grab some water a light snack , and have a restroom break . I usually choose cvs over gas stations, because most cvs restrooms are clean and i can get rewards for buying my snacks there . However today i stopped into this cvs to do my usual and i didn’t get the warm and friendly invitation that i usually get from cvs employees. I walked in spoke to the young lady at the counter ( didn’t catch her name but she has short purple hair) i asked her where was the restroom. She looked me up and down and said “ we ain’t got no public bathroom “ i was so upset at how she looked at me as if i was a Georgia Ave hobo ... also because i had to go really bad . And also i really needed some bottles and other house hold items that i was gonna pick up while i was there ! But i guess not . Cvs usually has pretty friendly employees but i guess this location is an exception to the rule. Apparently by looking at the review this location must...

My interactions with the pharmacy have all been frustrating. The staff is frequently rude, both on the phone and in person. It may be because I have an accent they have trouble understanding, but they are always extremely impatient and curt with me. Unfortunately, they are the only pharmacy close to my home but every month when I go to pick up my prescriptions I have to brace myself for an unpleasant experience.

I once had to wait over an hour at the store because, although they had my prescription ready and they had it in a bag and everything, they were running sort of low on birth control and they did not want to give the ones they had to me (they provided no explanation). They had already been postponing my prescription for weeks (!) until I had my health insurance call them and ask them what on earth was going on. Even after that call, them confirming my prescription, and me going there in person, they wanted me to wait for an additional week (like birth control is not time sensitive!).

If you have another...