Plain Goods — Local services in Washington

It has beautiful products just ridiculously expensive. By ridiculous I mean, I dont care who you are. I'm not about to pay 130.00 for a child's cotton jumper. (Size 12m) I don't care how rich you are, the kid is still going to puke up squash on an outfit, no matter what designer label is on it. And it was COTTO with Ii love bt terrific for children's beet puke.

That wasnt the only products that were a little unbelievable. Cute store. Lovely things. But really, New Preston ? How about making things accessible to shop for people who live in area. I get not Primark, but a local affordable place to go. Even Ridgefield ( where I grew up so dont think I am a jerk and some horrible loser that has no idea what fancy pants is. I would spend weekends in South Salem and go to nyc) and THAT has more affordable places for those of us then a bunch of individuals that want to make a name for themselves especially by ripping off tourists. So unless the clothes are handstiched or hand knitted I do not understand the cost. I get cost of rent and employees but...

Very bad service. Received a $200 gift for my newborn baby in the wrong size which I sent back in the mail (at my cost) and received a gift card with a 1 year expiration in fine print. I realized less than 1 month after the card expired that it had expired and nicely and apologetically asked for an extension on the gift card, explaining the situation. After a few terse emails in response, I called the store and the store owner Andrew told me the card had been spent because they had sent the original purchaser a reminder of the card expiration date (rather than me), giving the gift card information to the original purchaser. No apology for sending the reminder to the wrong person, just an explanation that “that’s how our system works” and no attempt to rectify the situation. I was excited to come to the store and shop using my card, and I certainly won’t be shopping there anymore after the rudeness and dismissiveness of the owner. Avoid...

Aside from the beautiful store design, clothing, home accessories & decor, the staff at Plain Goods are by far one of the kindest people I have met at a store. I was a little nervous bringing my 5 year old inside because they have beautiful things that I didn’t want him to break. The owner, Michael and his beautiful mother, were so sweet and kind to my son, engaging him in conversation and when my son asked us to buy a beautiful hand made blue fan for him, the owner gifted it to him. On top of that, my husband’s knee was injured and they cleared a chair for him to sit while I shopped. I wish I could give this store a million star rating. I loved this store the first time I visited and I love it even more now. Thank you for your kindness and for making my son feel...