Studio Chique was highly recommended to me from a friend. Being new to the area, trusting my friend, and seeing how her hair always looks so amazing I gave it a try with no hesitation. Booking was very easy and convenient on their website. For my very first appointment I got the silk press and color treatment. Clara did an absolutely amazing job on my hair. She was very informative and welcoming and most importantly my hair was flawless for a wedding I was attending. I am very big on not being in the shop for hours I was in and out in about 90 minutes. Leaving this experience I said I found a stylist in the area thus I booked another appointment. Again easy booking a little longer in the shop but still a great experience. I reached out to Studio Chique about dying some bundles for me. I called the number on the website asking about the process and pricing. I was told to text the number I was talking to a picture. I sent the picture they returned my called with the pricing and said you can drop the hair off. When I dropped the hair off I was instructed to write my name and phone number on a sticky note and someone would call me when the hair was ready. No one ever looked at the color of my hair or consulted with me but again being new to the area and the previous good experiences I said ok and did it. About a week later I never hear back about the hair being done so I reach back out to them. Everyone is confused as if I didnât drop off any hair. Long story short they lost the hair and just kept telling me this is weird this isnât our protocol this is usually what we do. Thatâs fine but it didnât happen with me so where is the hair I dropped off. The receptionist (with the braids sorry I donât remember her name) was searching high and low and doing her best to find the hair. I was told they would look at the cameras and give me call back tomorrow. Next day comes around I get a call around 2pm again restating what the protocol is and again idc what it is it did not happen with me. I am again told the hair canât be found and they couldnât look at the cameras. At this point Iâm getting more frustrated do to needing this hair because I was leaving for an event out of town the next morning. About 30 minutes later I get a call saying we found the hair and will dye it now. Do now Iâm trying to figure out did the hair fall out of the sky cuz now all of a sudden itâs found. I was asked what time I would be in the pick it up I said I can come around 5:30. I was told this works the hair just might be a bit wet still. I said thatâs fine. Arrive a little after 5:30 and the hair is not done. Then I was told she is adding more toner so basically to wait longer. The hair was not done until around 6:20 almost an hour after I said I would be there. The hair was still wet and I was still charged full price. I was not compensated for the inconvenience that was caused to me. This experience has changed my opinion of Studio Chique. Will definitely be back for Clara to do my silk presses but other than that...
   Read moreTHE BEST MASSAGE EVER! I called Studio Chique | Luxury Salon & Wellness Spa yesterday and asked if they had any facial and massage appointments for the day. To my surprise Cashmere, the receptionist happily scheduled both services for me and offered the current special rate on massages.
The salon is located on the 2300 block of Rhode Island Ave NE along side several interesting local shops and trendy restaurants/cafes.
Upon opening the door, I was impressed with the interior design and panache of the Salon. It was âNYC Chiqueâ!
After checking in and completing a digital questionnaire via my phone about my expectations of the services being rendered, I followed the lovely Cashmere to the Wellness Spa area located at the bottom of the spiral staircase in the lobby.
I was seated for a short moment in the serene waiting area to the sounds of ethereal music and a relaxing water feature. NiâJhae, the esthetician introduced herself and lead me to one of the many luxurious, cozy, and aromatic service rooms.
NiâJhae cleaned my face and began examining my skin before selecting the best signature products for my facial. She explained the features and benefits of each of the products as she applied them to my face. Every application felt velvety and smelled freshly fragrant. She didnât push products on me, instead she gave me advice on products that should treat my problem areas. Needless to say, NiâJhae had my once dull looking skin shiny as a new copper penny and soft as a babyâs bottom.
Now, for the review of all reviewsâŠ.the Signature Massage by Deshoy. Iâm still smiling from that euphoric experience.
Deshoy entered the room with a pleasant demeanor and promptly washed his hands. He then proceeded to ask about my comfortability with also massaging my glutes, feet and abdomen. To all of which I obliged affirmatively.
Deshoy began appling soft deep pulsating pressure to my neck, shoulders, and back. Immediately, I was put in a trance with the way he used his hands to massage those areas.
As he continued to massage my arms down to my fingertips, then to my toes and feet, up my calves, to my hamstrings, then my inner thighsâŠ.and Girl, the way he grabbed and massaged my waistâŠWhewww!âŠBabbbbbyyyy! I was giddy thinking to myself that this man must absolutely have some stalker clients and I bet a few restraining orders on some of them tooâŠlol, but frfr.
Deshoy was a consummate professional massage therapist. Oh yeah, at some point he asked if I was having a 60 minute or 90 minute session. Unfortunately for me, I had opted for the 60 minute massage. Fortunately for him, he better be glad I didnât have the later, because he was able to escape my hand in marriageâŠhahaha!
I will be back for another sensual relaxing (non-creepy) massage by Deshoy.
I just put yâall up on game, because in the immortal words of Snoop Dogg & The Dogg Pound đŒIt Ainât No Fun (If The Homies Canât Have None)đ¶.
Schedule your facial and...
   Read moreImagine Sitting 5 Hours for a Pixie CutâŠWHITNEY NEEDS TO BE PUT ON A CORRECTIVE ACTION PLAN OR FIRED!
I arrived at Studio Chicque at 10 AM for a simple pixie cut. I left at 3:30 PM feeling drained, humiliated, and deeply disappointed.
This was my first visit, and instead of being welcomed, I was told I was âmessing up the stylistâs dayââfive times. Imagine being a paying client, excited to try a new salon, only to be made to feel like a burden before the service even begins.
The shampoo assistant, Jada, was a bright spotâprofessional, kind, and attentive. Unfortunately, the actual stylist, WHITNEY, was the opposite. She arrived late, immediately upcharged me with fees because I picked the wrong services. This was my first timeâwhy not give grace? I picked precision cut, mold and style. In the details for mold in style it stated relaxer. She tells me my new growth is too long and I need a virgin relaxer. Iâm very confused! I said okay we can add it on I apologize. Then she gets nasty and tells me Iâm setting her back and she wouldnât have taken me today. Chyna and Jada look at me like too deer in headlights. They seem to be use to how she speaks to people. She is a bully and passive aggressive. They are simply use to it. I will not get use to disrespect. Iâve never seen in 10+ years of wearing a pixie a relaxer being $265 and then she spent the rest of the service making me feel small. She loudly complained that I was âsetting her behind schedule,â embarrassed me in front of other clients, and treated her colleagues like they were beneath her.
The price gouging was staggering: $265 for a relaxer, $85 for a precision cut, $110 for a mold and styleâservices Iâve had done at top-tier salons for significantly less. To spend five and a half hours in a chair for a pixie cut (a two-hour service, max) while being ignored, talked down to, and left under the dryer for an hour without being checked on is beyond unacceptable.
The entire experience made me feel unsafe, uncomfortable, and disrespected. Customer service was nonexistent, professionalism was absent, and I left wishing I had walked out sooner. God was covering me because my quietness was not weakness. I was saving everyoneâs life by not going off!!!!! The passive aggressive, nice nasty attitude was HORRIFIC! She should not be a stylist. When she asked me did I want the hair to lay like a mold or curled? I said I like in betweenâŠfor Whitney to let out a heavy sigh and be snappy with me was unacceptable.
No client should ever feel this way. This salon needs to take a hard look at its staff and standards. As it stands, I cannot recommend Studio Chicque to anyone who values their time, their money, or...
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