First off, I think this store has a great selection. I love that they have bulk and they have the best wine selection in the area.
However, they have absolutely no idea how to provide appropriate customer service. I got a bottle of funky Spanish red wine and the bottle turned out to be corked. When I came back the next weekend the employees acted like I had two heads for asking for a replacement. They told me I HAD to come back during the week when the wine manager was there. After I was insistent that wouldnāt work I eventually got them to call the GM. The GM said I had to have a receipt⦠this is for a $25 bottle that is uncommon and is very likely only sold by them, and this particular bottle had their own sticker that the store had put on it. The kicker is, distributors replace corked bottles or give the store credit. Even if I had somehow found it somewhere else⦠the distributor would still give them credit for it! Most places know that it is better to make a customer happy(at no cost to them) than to be a stick in the mud. In the 8 years I worked in the wine business, in retail and restaurants in multiple states, the places I have worked or shopped have never refused to replace a bottle or required a receipt. Even if the customer was wrong about...
Ā Ā Ā Read moreElevate your health to the highest level, explore, and shop here on a regular basis. Simply put, good health is achieved by eating the best, purest, organic and healthiest choices possible. This includes veggies, fruits and proteins, and carbs that are truly worth buying because you know they are the best ones you can make. Ingredients are everything and it is paramount to give yourself the VERY BEST as well as your family and your pets. This store is an oasis for the eye and is heartwarming and beautifully laid out. It is a sanctuary for our community that has longed for this and deserved this store. The first place I spend money on is Good wholesome organic natural foods. Good health translates to life being so much better in every way. This store is also a class act, has great service and great attitudes, friendliness and reasonable prices. There are amazing creations from the deli for quick lunches too. I get all the fixings for my breakfast protein and greens powder shakes that keep me energized all day. Their selection of personal care items is stellar as is the isles of amazing foods that you can get...
Ā Ā Ā Read moreHave no idea what the name means but this is an awesome store. It was a pleasant surprise to find such a beautiful, well lit and well stocked grocery store in Watsonville of all places. They literally have a bit of everything and they even have products Iāve never seen before. Was super impressed by their refrigerated section just with vegan prepared food to go like tofu āeggā scramble, soup, pesto pasta, etc. I really enjoyed the tofu scramble. Filling and delicious. You name the drink and they have it. Whomever orders their supplies is doing an incredible job. The hot buffet area was just okay but seemed to be popular. Itās a small but efficient store with something for everyone. Best store Iāve been...
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