Great Clips — Local services in Wayland

Disappointing Experience at Great Clips in Wayland I recently visited the Great Clips and had a very frustrating experience. Lack of System: The salon operates without appointments, which is fine, but there was no clear queue or indication of wait times. I was told there were people ahead of me, but it was unclear if they were even present. Skipped in Line: I witnessed several people who arrived after me being served before me, despite not being in the lobby when I arrived. Uncomfortable Questioning: I requested a bald haircut and was met with unnecessary questioning about my reasons for wanting it. I felt uncomfortable and pressured. Rushed and Sloppy Service: The stylist rushed through the haircut, resulting in an uneven and sloppy result. While I understand that stylists may have performance goals, it felt like she was prioritizing speed over quality and customer satisfaction. I hope this review provides a constructive critique and encourages the salon to improve its customer service and provide a more consistent and positive experience for...

The lady doing his hair a was very nice and spoke with him like he was the only person that matters to her. She was really friendly and kind to both my son and myself. It is one of the best Great Clips I’ve ever been to. They really make you feel like you’re home or that you’re just like a VIP 🤩🤩🥳🥳 I can’t say enough about this salon. It’s clean and smells amazing as well as the ladies are very professional and very friendly to each other and the people who walk through the door. So if you’re going to be getting a hair cut. They are currently running a sale $4.99 for a haircut. Idk for how long they will be running this sale so I would jump on it as soon...

Ive given nearly every stylist here a chance to cut my hair and do a simple fade. Im not sure if no one knows how to do a basic men's haircut with short sides any more, but none of them have been able to do it correctly there is always a noticeable line. It usually ends with me asking them to fix it two or three times and they attempt to fix it but just make it look worse. Then another client walks in and they are visibly frustrated and hurried because they want to take the next client, so I kindly accept it and leave. I dont think I am going to give this place another shot. My wife concurs...they never...