I had an amazing experience at Lacrosse Unlimited thanks to Chad and his incredible staff! As soon as I walked in, they were welcoming, friendly, and eager to help. Their passion for lacrosse is obvious, and their knowledge of the sport and equipment is top-notch.
After a disappointing experience at another store, Lacrosse Unlimited truly came to the rescue. They took the time to recommend some great intermediate girls' lacrosse sticks, explaining the pros and cons of each, and we even had a great conversation about mesh. Despite having tons of customers, they made sure I felt valued and taken care of.
I also had some sticks restrung, and to my surprise, they were ready the next day! Chad mentioned that he and his staff come in early and stay late to make sure sticks are done on time—it's clear they genuinely care about their customers and the sport, not just sales.
If you're looking for expert advice, quality service, and a team that truly loves lacrosse, Lacrosse Unlimited is the place to go!...
Read moreWent to the store today. Seriously understaffed on a nice day. One person behind the counter ringing people up and another person assembling sticks. No one on the floor offering any help. Other customers clearly frustrated.
I need to get a stick cut down and the woman told me to come back during the week. She said they were too busy. Seriously? I understand you are busy but that is your solution? How about measure today and come back and pick up stick later? How about work with one customer at a time to solve their problem.
If I wanted a store where all you can do is ring me up, I would shop at Dicks or Amazon. I want to shop local and try to do so frequently but you must provide some level of service I can’t get online or at the big box stores. I hope this is a one...
Read moreWas in town from New York for a national faceoff event with my son. In the first hour of the event he broke his head that he had with him. His backup head was already needing to be replaced. Quick google search and came across this store. Spoke with Chad on the phone and within the hour I pickup up a new faceoff head with custom stringing. The string job was excellent and my son like it so much that we recently called Chad directly on his cell phone (he provided) and ordered 2 more heads with custom stringing. Chad sent them out via UPS. Chad sent videos of the stringing before purchase was finalized.
Even though we live 3 hours away, this will be our spot for ordering lacrosse gear. Customer service...
Read more