Food Lion — Local services in Wendell

So I must say, this review deserves 0 stars. I'd gone here to do a return and asked for either cash back or to the debit card I had because I needed it for transportation. The associate, Jasmine/Jazmine, decided to blurt out WHILE LOOKING AT MY RECEIPT that "she recognized me from before" and that my purchase was from another location..sis are you okay??? YOU DONT GET PAID ENOUGH TO DO THIS AND STALK CUSTOMERS because who says that?? AND NOT ONLY THAT SHE SAID "THIS PURCHASE IS FROM ANOTHER LOCATION" UMMM WHO ARE YOU EXACTLY TO BE ACTING AND SPEAKING AS IF YOU ARE ABOVE ME AND YOU ARE AN ASSOCIATE?? SHE EVEN ARGUED WITH ME BACK AND FOURTH IN REGARDS TO MY RECEIPT! UNPROFESSIONAL AND NASTY! I had my paper receipt present and you decided to give me a hard time for whatever reason, are you THAT MISERABLE with yourself??? It aint like the money coming from YOUR working-poor bank account. And your manager the one with the glasses who was working seems to lack empathy because he did not even apologize for his lack of communication when I CLEARLY STATED I NEEDED CASH BACK OR ON THE DEBIT CARD I HAD PRESENT. He decided "oh I need to put it on gift card because you don't have the original card on receipt" ppl like you DISGUST ME!!! AND THAT'S WHY CUSTOMER SERVICE WAS DISGUSTED WITH YOU GUYS ENCOUNTER AND ESCALATED TO THE HIGHER UPS. YOU DO NOT GET PAID ENOUGH TO GIVE OTHERS A HARD TIME; YOU EVEN TURNED AWAY A TEENAGE GIRL SEEKING STORE CREDIT FOR A BOTTLE OF SEASONING. DISGRACEFUL AND...

I love our Local Wendell Foodlion ... The employees all are super friendly ready to help anyone... with anything... When my children and I walk in the front door... all...( * or shall i say MOSTLY ALL of the employees * ) the Employees know me by name... and they ALWAYS... EVEN with another customer their helping... will say hello and how are you or welcome back Tonya... to me thats awesome.. for them to always be on point and know their loyal regular customers and always be welcoming to us all... is the best part ever... and their stores ALWAYS stocked and super clean... you can't find a better ran Foodlion in NC. I can be running late and in Zebulon or any other city and STILL DRIVE THE EXTRA MILES TO MY NORMAL FOODLION IN WENDELL...

( * PLUS not to mention Zebulon and Knightdales foodlions are poorly ran and always dirty looking inside and out... and the staff is NOTHING but rude and dont seem to care about the needs if their costumers...*...

I just wanted to take a moment to highlight an employee, Austin. Twice, I went to the front to ask for help to get some water off the top shelf that was too high for my reach. After waiting 15 minutes for someone to come, I almost left until I saw Austin. I felt bad stopping him I knew he was on his way to clock out but, he helped me anyway with such a pleasant attitude. I thought he was just going to find someone to help me but nope, he helped and also went in the back to see if he could find more. He also spoke to the store manager on my behalf about the best day to come when the water is fully stocked (it’s very hard to come by). Customer service is really hard to come by these days and when I receive good service, I love to share. They need to hear it!! Also, cashier #0135, you’re too sweet. Sorry, I didn’t catch you’re name but you were...