Buckle — Local services in West Burlington

I've been to this location about 6 times now. So far only two associates are great. Steer clear of the Assistant manager Alicia as she is constantly on her phone and not very attentative to the customers coming in, I think corporate needs to investigate how much that gal actually does in the store vs text on her phone (check the camera footage). The clothes are super pricey for what you get and honestly they arent that great for what you're paying for them. Emily and one of the other younger gals are super friendly and very outgoing. If you do buy any clothes, definitely go through them, they definitely deserve the earnings from the sale. Emily is definitely a beautiful diamond in the rubble of what was once a good mall, she is what earned your store a star from me, otherwise I would have given you 0. Great job Emily, keep up the...

I wish I had the name of the gentleman who helped us out. He was so accommodating and sweet. He had all the answers we needed and pointed us in the right direction to ensure our shopping experience was quick and effortless. Really came in handy sense our children where running around wild. Was in and out and got everything...

Had a good day shopping for Christmas there today! Hannah was very polite and respectful, and very helpful with everything we needed!! Best customer service skills!! Will definitely be...