1135 S Sunset Ave Suite 401 — Local services in West Covina

This review is based on the front office staff and not the drs. The drs I saw here were great but the front office staff are why I had to change offices. They make it difficult to simply change a CPT code in your already existing auth to save time and money instead of having to go twice and pay twice. My insurance in particular approves the changes quickly so I know it’s their own laziness preventing the time and money saving change. They also kept calling me the day before my scheduled appt to push it back at least 2 weeks like it’s ok and I don’t need to see the dr. There’s better options out there for your ob/gyn needs. Roció is the one I had the most problems with when trying to make an appt or adjust some changes that needed to be made weeks before...

I do not recommend this location. Despite clearly specifying the appointment I needed, the doctor Lisa Yeung, PA initially refused to see me, insisting on a physical even though I had one the previous month elsewhere. I had to insist before she finally agreed to see me. She promised to provide my results but never followed up. After two weeks without hearing anything, I had to call to get my results myself. Additionally, my appointment with Doctor Lisa Yeung, PA, was disappointing. She was very rude, the appointment felt extremely rushed, and I did not feel heard or well...

I've just experienced again horrible directions via Google maps which took me approximately 2hrs to get from Anaheim to a Dr appt @1135 s sunset ave in West Covina. All week I've been having issues with Google maps giving me incorrect directions. I went to my phone company had my brand new phone checked out and no problem there. Google issues of this magnitude cost me time, gas and loss of time at my job site. What is your resolution to this week...