The wife and I spent over $6,000 dollars at this shop. We were told by the owner, Mike, that he only purchases furnishings that are in excellent condition. A few days after we received our furniture we noticed that a few of the pieces had significant damage. One item, a full size bed, has a long crack along the headboard where the side rail attaches. This crack impairs the rails ability to securely fasten to the headboard. The second damaged item is another significant crack that has weakened our solid wood coffee table where one of the legs attaches to the table top.
Both of these cracks are located in areas that were inconspicuous and difficult to see upon our initial examination of the items.
The shops policy is "No Returns, All Sales are Final". I thought we were getting a fair deal, but now I know this was not the case. Our full size bed frame cannot be used until the crack is repaired. The cracked support in the coffee table does not render it useless, but it also requires restoration. If we had known about the damage to the two pieces of furniture, then we simply would not have purchased them.
Needless to say my wife and I will be satisfying our future furniture needs with a more reputable and accountable...
Read moreI can’t say enough wonderful things about Mike at Estate Services in West Warwick, RI. He truly came through for me in a pinch, helping move furniture out of an apartment and selling it. From the first call, he was kind, honest, and genuinely caring, someone you can trust without hesitation.
Mike made what felt like a stressful situation so much easier. He treated the entire process with care and professionalism, and it’s clear he truly cares about the people he works with.
It’s rare to find someone this reliable and compassionate in the world of estate services, and it reminded me how important it is to support local businesses like his. Mike isn’t just running a service he’s making a difference for people when they need it most.
If you're looking for someone trustworthy, responsive, and just an all-around good human being, I highly recommend Estate Services. Local businesses like his deserve all the support...
Read moreIm shocked at this place! Having been coming here for over 3 years and seeing how their arrogance is increasing with their popularity and the treatment of long term patrons is failing is a sure sign that they will be hurt by loss of business. Last time I was there I was interested in a rug. It had been there for well over a year and was supposed to be 50% off at that point. But when I inquired about the price the lady went to check with Mike and came back and said Mike would not honor the price on the rug and took the tag off. She said that it was going to be the original day one price. They likely reset the price date on it because its an item that doesnt take up space and they have no reason to be fair and honor their pricing system. And to think the number of friends I have referred to this place to both buy and consign. ...
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