Next Level Fitness — Local services in Westerville

STAY AWAY FROM THIS PLACE!!!!! They jacked up their prices and charged me extra for this month and when I called (iv’e spoked to Richard the GM), he start mumbling and lying by saying “oh yeah we have increased the price because of “increase cost of equipment”, yeah sure!! He also lying by saying that he had sent emails about the increase! And when I confronted him and told him that i did not receive any email from you or from the gym, he said that he could increase the price without any notice and at any time! DO NOT give your bank or credit card info, they will overcharge you for no good reason.

Zero customer service and rude behavior wirh customers. The guy told me that if i wanted ti argue with him, I should come in person not over the phone to argue!! Was that a threat!!

Update about my latest review: this scam business still charging my credit card even after cancelling my membership. AGAIN, DONOT give your card...

I just joined this gym a couple weeks ago, but I absolutely love it! They offer a multitude of group classes, which are included with membership. I can vouch for Pound, Body pump and the spinning classes as being pretty awesome. (These classes are the ones I've made it to so far.) My only disappoinment so far is that I took a sunrise vinyasa yoga class at 5:30am on Monday the first couple weeks that I went to this gym, and I loved it! Such a great way to start the week! But then I realized they were switching to their summer class schedule and the Monday early yoga disappeared from the schedule, meaning they no longer offer any early morning yoga options. I'm hoping it's due to the season and that it will come back on a future...

Awesome staff and very clean. Plenty of space so you can social distance and several stations with paper towels and cleaner to clean off the equipment after use. I have seen all ages and all body types working out at this place...so don't let that stop you. Everyone I have encountered has been very cool and friendly. I really appreciate that there is not a lot of meat heads grunting, yelling and banging weights around. They have a HUGE selection of weight machines, free weights, treadmills and stationary bikes etc. They also have a Cross Fit room and rooms for group classes. Locker rooms are clean and well maintained. Excellent gym...highly recommended. I have been a member for 3 yrs. Cost is average for a gym like this and...