Sheppard Main Exchange — Local services in Wichita Falls

The Exchange always appears clean. They are very limited in the available options in almost every department. The women's clothing department carries "Old Navy" options quite heavily. This past Easter my wife requested a new Easter dress. Arriving at the Exchange, I went to the women's department and could not find any women's dresses, I located an individual who was working in the department and asked about women's dresses, and was told that when they started carrying Old Navy they had to limit other options because of available space. After some investigation, I found that AFFEES does not stock any of the services for the base because AFFEES considers Sheppard AFB a training base, and since the population is ever changing because the students rotate out of the base and the students don't spend enough to facilitate having more options. The Commissary is treated the same way, and the Express service stations are looked at with the same blinders in that they price the fuel services by looking at competitive prices within a mile of the front gate and causing the prices usually to be 10 to 15 cents higher than 5 miles away because they figure students are going to get fuel right outside the gate. Sorry for the rant, I just remember when the services at any military installation were there to benefit the military personnel for just about every service offering and almost less expensive than anything outside the military...

It's a regular medium smallish BX.

Clothing sales is at the shopette by all the AIT dorms.

Dunkin Donuts had been shut down around March 2019. I'm not an east coaster, so that's fine with me. They should put a Starbucks in its place. I would have probably gone every day, just because dealing with a line of 30 AITs for a cup of coffee is a miserable experience. They're little wild savages... worse than high school students. I'm not sure how that's even possible. I think the misery of Sheppard, mixed with the misery of crusty NCOs that would rather be stuck on a controlled tour then stay were they came from creates some sort of effect in the filthy little things that makes them intolerable. If you want to experience what could drive an NCO to beat an Airman, go stand in line at the shopette Starbucks.

Anyways... maybe a Starbucks are the BX. Hopefully Airmen will opt for the closer one.

BX ain't bad....

Why doesn’t the exchange revamp products offered? Selections are the worse I’ve seen. You serve all age groups, why hasn’t it grown in the 20 plus years I have been here. Compare yourself to Ft Sill, your potential customer base is going there to shop. Your competition isn’t the local area, mall is shut down for the most part. Folks have to leave town to get more or different name brand products. Get more Nike selection, more gift items, sporting equipment and more attire. This is a major training base for the AF and all exchange services should reflect. Food choices are dismal for members, allow food trucks to operate on base for early breakfast, 0600-0900, lunch times, early evening hours, you have plenty of empty parking areas, this may be an option. 20 plus years without major improvements is a heck of a drought, Sheppard should be next in line, maybe the old hospital area can be a future...