Parrot-Fa-Nalia — Local services in Wichita

Ok to start off i suffer from panic attacks and the second time I had visited this store they caused me to have one HORRIBLE people work there and I hope they get shut down! I wouldn’t be surprised if they ended up on the news one day And this is going to be a very long review because this happened over several months

The second time I had visited the store was in 2015 to look for a wedding dress with my sister I went in they were very nice at first.. I picked a dress out that was actually a prom dress but it was white with pink jewels sewn into the netting and then over laid on the dress I asked if it was possible to get these taken off and she said it might be but that it could leave holes in the dress from the thread. I showed it her it was not sewn into the actual dress just on the netting She said she would talk to the lady that does the alterations but she wasn’t in today Worse case I would buy it and take it somewhere else to get altered

And then I went to try it on they wouldn’t allow my sister to help me put it on because “we’ve had people steal dresses” which how was so gonna steal this big ball gown when I can barely fit in the changing room. But whatever They barely closed the curtain and did not ask if I had it on yet before opening it! A lady I think her name was “flo”? She had dark hair and was older zipped me up. I liked the dress and decided to make payments on it When I went to go in to make my final payment on the dress and talk to the seamstress there was a lady standing in front of the counter and she just stared at me.. so I said “um hi I’m here to make a payment and speak to the seamstress” she just smiled and there was dead silence.. I looked around and asked “is she here by chance?” Still no answer She finally broke the silence and started crying I was so confused! And then she goes “we um.. just have the best.. um.. seamstress in the world” I said “what’s going on?” She reached her hand towards me and said “ you’re going to be ok” and I freaked out at that point and started to panic thinking “this is a crazy lady that probably murdered everyone in the back” I backed away hoping she wasn’t going to touch me.. FINALLY the flo lady came to the front and she I guess heard me say I was here to make a payment “I grabbed her arm and whispered “is that lady ok?” And she looked at her and said “yea why?” As she was crying.. of course I’m still in the middle of a panic attack but I quickly paid and got the hell out of there I sat in the car trying to breathe

Then I called my mom crying trying to calm down and she was on her way to keep me company untill I was well enough to drive

The flo lady came out and I rolled down my window and she said “the seamstress just showed up if you would like to come in and talk to her” She told me she would leave the door propped open so I could just walk in (they have to buzz you in normally) So I walked in and went straight to the back to the changing rooms so she could measure me. the lady that I first met came running after me screaming saying “excuse me! Excuse me! You can’t just walk into our store!” I turned to her and got mad and said “that lady over there TOLD ME to just come in that’s why the door is propped open” and walked away And she just kept making scoffing noises and followed me really close. I had it at that point. Went to try it on again and of course the flo lady wouldn’t allow my mom to help and didn’t shut the curtain all the way again and the other lady WATCHED ME change through the crack Got dressed and they took a Polaroid of me. And then the crazy lady started crying again! We left.. they called me and left a message about 2 weeks later on a Friday at 11am and told me it was ready to be picked up but not to come in untill Saturday.. then in the same message said “so if you want to come in Sunday and pick it up” then again said “actually come in Monday “ they were open all weekend but whatever Got my dress Monday and never went back! Stay away...

NOTE ONLY REASON GIVING A STAR RATING IS SO CAN REVIEW OUR UNPLEASANT EXPERIENCE!! As most of us Mothers that ever attended our own proms already know, shopping for just the perfect dress is half the fun. The dress that makes you feel beautiful, elegant and confident. The dress that made you feel like the princess from your favorite childhood fairytale book. Well today was that special day for my daughter. After driver 2 hours we arrived at Parret-Fa-Nalia and were greeted by several pleasant mature ladies. As my daughter and I selected several dresses one of the ladies grabbed the 5 dresses and placed them in a dressing room. My daughter then went to try on those dresses she had selected, I was not allowed to assist my daughter with changing which was awkward for her especially since the older women working told her to take off her bra, my daughter was uncomfortable with a stranger helping her under the circumstance as most teenage girls would be. After she had found one that she liked she tried it on a second time and went to stand on the platform to look in the mirror to see herself in the beautiful gown, as she did another lady working took a Polaroid of my daughter and handed it to me. And I took a picture on my phone. My daughter went back in to the fitting room and changed into her clothing, came back out and we were discussing the dress. She liked it but wanted to look at a few other places just to be make sure. I was fine with that, however I knew we would be returning here to buy this dress but I wanted her to have her special day. The dress was priced at $485 dollars which for that particular dress was actually a very good price and honestly I would have paid 4 times that price just because the expression she had on her beautiful face when she first saw herself in it. So even though I knew this was “THE DRESS” I agreed to look at a few other stores because I wanted her to have the wonderful experience of feeling confident and beautiful in the dress she wore for her FIRST prom. As we were leaving I ask one of the ladies how late they were opened and that I knew we would be back for that very dress because my daughter would not find another one that would make her feel like that dress DID, but my daughter needed to try others just to be sure for herself. As we were leaving this is when things got VERY NASTY!! A Mature, plump lady working came rushing up thru a group of customers yelling out in a very hateful and extremely unprofessional manor at my daughter asking were she was going and demanding to know why she wasn’t buy that dress. When my daughter explained very politely that she wanted to look at two other place just to be sure the older woman became extremely hateful and began belittling my daughter exclaiming my daughter could not keep the cheap Polaroid of herself and literally snatched it from my daughter’s hand and threw it dramatically behind the counter stating these were designer dresses and demanded we delete pictures on our phone. She began to reach out to snatch my daughters phone away and I stopped her and I explained I had used my phone to take a picture and that I had GLADLY deleted it. I was in shock that a woman of her mature age ( late 60’s) was in a full on temper tantrum, she was SHAMING my 17 yrs old daughter for not buying a dress from her!! She literally created a scene in front of other costumers and INTENTIONALLY embarrassed my 17 years old daughter in front of about 20 other customers. I will NEVER shop at this store and Never recommend it to any of the Mothers in my town because of this woman’s terrible behavior. We did find the exact same dress at another store however I did pay more than Parret-Fa-Nalia priced it but it was worth every penny not going back and having my daughter face that unprofessional and fiendish woman that had intentionally humiliated a teenage girl for not buying a...

I should start by saying I don’t typically go online to write reviews, but, this experience was so extreme, I felt I should warn my other, fellow Wichita shoppers!!! I went to the store for the first time to look for a homecoming dress for my Freshman daughter. I was looking through the racks for about 10 minutes, minding my own business, and never once did a sales associate ask if they can help me. That is actually the way I prefer to shop, but I only bring this up to set the tone. I then saw a dress displayed on the wall that I thought might be a good match for my daughter. I inquired into the return policy which I was told was exchange only. Since they didn’t have my daughters size in, they said that the smaller size would probably fit her. However, I wasn’t comfortable buying a dress that I wasn’t sure would fit her (since she wasn’t with me at the time) if they didn’t allow returns. So, I said is there anyway I could pay fully for the dress tonight and then return it in the morning if it doesn’t fit her. They were quite rude in their response and so I said I’m not able to purchase anything at this time without knowing if she will like it or if it will fit her, but maybe I can take a picture of the dress to show her and if it seems like something she would like to try on, I can bring her back in after her athletic commitments. And that is when the lady, whom I presume was the owner, flipped out! She said there is absolutely no taking pictures of the dresses and my daughter could find her dress elsewhere. She then said “you can leave now, bye-bye!” She repeated that line several times with her hand actually waving goodbye at me like something out of a Saturday Night Live skit, as I just stood there with my mouth hanging open, not even able to form a sentence! I seriously thought I was on some sort of a candid camera show because there was no way that somebody would actually behave like this? She then said “what’s the matter, have you never had anybody talk up to you before?” WHAT?!?! I wasn’t sure whether I should laugh, cry, or yell back at the ridiculousness of the situation!!! Imagine a customer actually trying to find a way to purchase one of your items… Crazy me for asking such silly questions to set her off!! Anyways, that was my public service announcement for the year. If you decide to venture in here to shop, maybe don’t ask any questions or make eye contact… You never know what the reaction might be!!!! I myself, will never step foot in that store again and so this establishment just lost 4 years x 3 dances per year worth of dresses from our family....There are too many great stores out there or online options that I wonder how long this place will stay...