AutoZone Auto Parts — Local services in Wickenburg

We broke down on the south edge of Wickenburg at 4:30 pm on a Friday with a broken serpentine belt and ceased tension pulley. Not only did they have the parts we needed, they went WELL above and beyond expectations. When I said I would have to find a ride Shauna took my payment over the phone and actually got into her car (she said she was just finishing her shift) and DELIVERED my parts to me! She also asked her co-workers if anyone knew a mobile mechanic I could hire to fix the vehicle. They did provide me a number, and although that mechanic was out of town, he was very nice, and I did find someone else to fix the car. We could have been stranded for days in Wickenburg trying to get home to Vegas, but Shauna saved the day! We were back on the road in a couple of hours. I tried to tip Shauna a $20 for her trouble but she adamantly refused to accept the tip. We were blown away by this level of service and Shauna is definitely management material. With so much gratitude, THANK YOU Shauna and...

Very rude and disrespectful towards a Disabled American Veteran of the United States Marine Corps. On 12/28/22 at 1830hrs I was shown with disrespect from store employees. Allowing a customer who spoke another language whom was finished with their purchase rudely come back in front of me and just ignore me whom was next in line to check out. Sad and disgusting a business who claims they honor veterans have these employees disrespect a Veteran and allow disability and ethnicity come into their set of values of this business. For any Veteran reading this review, do not shop with this store. The employees show total disregard and disrespect towards disabled veterans and would not even come to help me either to see if I was getting the right part. Veterans do not shop...

With all the negativity surrounding many facets of our everyday lives, I feel compelled to write about a young man working at your Wickenburg location, and give him a shout-out for taking care of my purchase while answering another customer's question without breaking stride and never showed that either one of us wasn't important. These qualities are less prevalent at way too many retail type businesses, so when I witnessed it, I wanted to call attention to employee, Juan Gutierrez and hope that AutoZone knows the value that Juan brings with him when he clocks in for his shift. Rewarding a good employee, makes them a great employee! Congratulations Juan Gutierrez and keep up...