O'Reilly Auto Parts — Local services in Wingate

Customer service today was awful anything we go the staff is always happy to help or guide us the correct direction. We went in an asked about a part said it I didn’t matter what we got it was all the same just pricing was different I was ok with that so I just picked one than when asked for another item he was just there with such a bad attitude it made us feel unwelcome and there was no help at all. If someone doesn’t want to do customer service I don’t understand why they are even there made me look at this location a different way will just end up driving to Monroe next time. Just one cashier can ruin your...

Tested my battery 19 days ago and gave me a good battery result. My fiancé changed my starter since it wasn’t the battery according to O’reilly’s he thought it may be the starter. $280 and 19 days later my car is completely dead. He jump started the car and behold we found that it was the battery. Luis did my battery check and I’ve been going to O’reilly’s for a while. I’ll not be going back. Could have spent the $280 towards a...

Staff is horrible , said they would warranty a part and then said the system wasn’t working right and asked me to come back another day , I came back they still couldn’t get the system to work so I said fine can you just sell me another part for a discount and they said they would even sell me the part … who hires these people to work in the parts business??? Same guy that needs to know 2wd or 4wd before he can look up...