Bel Air — Local services in Woodland

I am frustrated with this store. Service is not consistent. It is hit or miss to find someone to help you at the customer service desk. The bakery people have always been kind and helpful. I have witnessed employees standing around the front doing nothing when there are long lines. There is always something to do in an operation of this size....But my biggest complaint is inaccuracy of pricing. I always check my receipts and the past several visits I have found mistakes. Items are either mislabeled (last night I had Hass Avacados on my receipt- no avocados in my cart as I always buy these at Costco), or not labeled correctly where they are stocked. I often choose by price if two items are similar. When I get to the register the more expensive similar item is charged. Sometimes I catch it at the register such as Organic minced garlic in the jar last week which was stocked in the wrong row under a cheaper price. In this case I asked an employee to get the less expensive one that I had thought I chose which turned out not to be organic. Sometimes I find it at home such as Sunnyside half and half creamer which was also either mislabeled or stocked in the wrong place above the wrong price advertising a sale price that I didn’t receive. These mistakes add up and for this reason I try to buy as little as possible from my local...

This place is almost a one-stop-shop for everything. From apple juice to yams and then some. They have a deli that serves up delicious lunches, hot or cold, sandwiches, soups, etc you name it, you got it. Helpful, friendly staff always willing to go the extra mile. Can't find it? Just ask someone, they'll take you right to it. They a great greeting card section with great choices for any occasion. Alongside that is a great floral department willing to custom make your most precious selection a guaranteed hit whatever the occasion. Produce is always fresh and crisp. Meat department serves up the best variety of beef, pork, and chicken. Not sure how to cook that London broil? Ask the butcher, he'll give you the best advice and it's always spot on. So whatever you go to 3 or 4 stores for, you can cut out the miles, save a little time spending some time to explore the deepest corners of this little gem of a grocery store. Boldly hidden in the depths of Woodland. Easy to get to from the 113, off at Gibson and go east one block and you are there. Grab a lunch special or a whole cartful of food and flowers, but be sure to check it out. You won't be...

5/5 store & front end workers are great but my mom had a not so nice experience with worker in the bakery, she felt a racist undertone from a worker named renee (had short hair):.. my mom isn’t proficient in english so she had a difficult time trying to how she wanted her cupcakes decorated and renee responded in a rude manner and acting as if she doesn’t know what she wanted, responding: “i don’t know why you want” in a rude tune when she explaining what colors she wanted for her cupcakes. But, when I was told by mom what she wanted, it made perfect sense. Perhaps there was a miscommunication, but Renee should learn to be more patient and not be rude to customers who aren’t proficient in English. This behavior does not reflect Belair’s commitment to excellent...