Brett went out of his way to find the discontinued items I needed for my bed and then discounted my order and had it shipped to me in Michigan before i even knew he was able to get them, that was friday. It was to my Friday. On monday! I seen a text saying your order was delivered please follow the link for payment. I walked outside and there it was! I am so grateful for him going above and beyond. That is what excellent customer service is all about! I found him out of the blue in Nebraska haha, if he treats random customers like this I can only imagine what he would do for his locals! And I LOVE MY BED! Thank you sooooo soo much...
Read moreA friend who has MS had his lift chair quit. And was in a prone position on his chair. He called me to come over to see what I could do to repair it. I tried several different options but couldn't get it to work. He agreed we needed to buy a new one. I stopped by your furniture store, took pictures of the two different colors and went back to his apartment. I then called your store .Your staff delivered very quickly and Terry was thankful to you and your staff. Take care....
Read moreMy MIL bought her guest bedroom mattress set from Baer’s and we have all fallen in love with it! So we ordered the same mattress for my son. Baer’s furniture has always had extremely nice quality furniture and is knowledgeable about their products. Always friendly and willing to answer my ‘non sense’ questions. My family is very picky and researches a lot when it comes to buying furniture of any kind and we have bought many...
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