NO SUNDAYS ARE DEFINITELY NOT DONE BETTER AT THE ALMA!!!! I’m appalled in times like these where hospitality venues are closing down left right and centre that the Alma hotel is so inflexible, they must really must be raking $ it in. We requested to have a table for 6 people with 3 people with mobility issues, but we were turn turned down because the function manager said “we have already a function in half of the beer garden” and the other floor staff member said she will get back to you by next Wednesday. Really are they that good that we as the people that literary pay their wages by our patronage, have to wait nearly a week for a response, but after writing to them via CONTACT US, the response was within 2 hours. I’ve been to the Alma for all sorts of occasions including 3 walk in wakes with lots of people up to 50 people to say the very least I was surprised and appalled. So apparently we were asking the impossible.

Our special request was to swap a table with high bench seating NOT to swap out an entire dining room but a table closer to the entrance, for people with the mobility issues and disabilities , we don’t use wheelchair s but canes. We wanted to relax and have a laugh for our reunion in the beer garden and not on a special event day but 21 May. We didn’t want to go into the restaurant, and feel uncomfortable to be loud and have a laugh, nor did we want to seat in a dark area, as we are professionals from hospitality, law and educational industries. My guests are coming over from Sydney, where the industry is far more flexible. So in the future PLEASE DON’T inconvenience the staff to move 1 table of 6 to accomodate people with disabilities and give them 10days notice because they are way too busy to NEED YOUR PATRONAGE. APPALLING STAFF NEED TO BE BETTER TRAINED!!!!!! And effort needs to be given to people with disabilities and inclusivity needs to be honoured by all industries and venues.