Detailed review This is my first visit in restaurant. Since we walked in restaurant, i felt i made a mistake. No one greeted us, we been waiting for few minutes so somebody can show where to sit. After few minutes we gave up and get sitted by self. After 10-15 minutes , girl came to take our order. We gave the order and got it in few minutes. We order tikki and Chicken 65. When we received order tikki was good. But chicken 65 was hard like stones, and asked girl about issue. We asked to replace the dish. The dish was replaced by Samosa's. Once we started eating samosa, we got shocked the samosa was cold like ice from inside(may due to freezer). I asked the girl about what happened, she apologised. Later my niece was asking for water but even after waiting for 10 minutes no body has given us water. We walked to pay bill, no body apologised about service, food or anything. They charged us for brick hard chicken😅. Food : 4/10 ( tikki,malai kofta and nan was alright) Customer service : 6/10 Ambience: 5/10 Overall 5/10 So i m leaving this review for restaurant, so they can see this as scope of improvement(a looooong way) to achieve a 5...
Read morePoor Customer Service, Takeaway Process and Safety Process (Social Distancing etc.)
Recently I ordered online through the Tummy Full website. When I turned up to pick my order, they have completely forgotten about it and asked me to wait for 20 mins at their premise. There were few people around and practising social distancing was a challenge. I requested them to deliver home (less than 1 km) but they refused even though it was their mistake. The chef and staff were approaching closer to me even though I warned them about social distancing. They were abusive, unapologetic and did not fulfill my order even though I have been their regular customer and have personally referred...
Read moreI have been using Menulog or eatnow for over 10 years. By far, this is the best biriyani that you can find in Adelaide. Succulent, ample portions and if you would want authentic hyderabadi biryani, this is the place to go in Adelaide....You might find restaurant owners stating " run of the mill stuff" " over-rated" " regarding this place. Do look at my reviews on Eatnow or Menulog..
There are that many places where you can get biryani, which is usually " microwaved stuff with dry, tough meat"...but truly their chicken biryani with side dish "Mirchi ka Salan" , a spicy gravy is a winner hands down. A suggestion, raw onions can be added to the raita!! Try it and...
Read more